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North Bay Cadillac

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North Bay Cadillac
720 Northern Blvd, Great Neck, NY 11021 (map)
Today 9:00 AM - 8:00 PM
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Dealership Service Review

5 out of 5 starsservice Rating
Going the extra mile
Written by JohnLaMotta on 04/02/2016
My XTS suddenly went dead, would not start. It was towed to NB. It turned out to be a defective battery. They made the repair Then to be 100% sure, they tested the car for several days before releasing it. Service manger Kieth called every day with an update. Wonderful experience. It is called going the extra mile. Thank you.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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temeculamazda on 04/08/2016
Dealer Response
John, thank you so much for taking the time to leave this wonderful review. Ensuring you have a properly-running and safe vehicle is first and foremost for our service team. It does not surprise us that Keith went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. Thank you again for your continued business. Best Regards, Anthony Ciuffo General Sales Manager North Bay Cadillac Buick GMC
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