North Shore Honda

I have leased about 20 cars for myself and my family members over the last 20 years. I just leased the second Honda CRV for my daughter. My sales person was John Schroder. I have worked with him on maybe 4 leases over the past 5 years. All of the transactions were quick, the deals were very good, and I was treated as if the salesperson and the dealership wants me back as a customer. I have had many bad experiences at other dealerships. None at North Shore Honda. I even told John that he was the only car salesperson I have ever returned to and the only salesperson I have ever referred people to. Most of the prior deals with other dealerships made me dread getting a new car. It is supposed to be a good experience but it usually makes you realize where the term "used car salesman" came from. Most dealers seem to think it is better to rip off a customer and look for the next victim. It never made sense to me that a dealership would spend so much money on marketing to bring in customers when the easiest thing to do is just hold onto your customers for repeat business and get referrals. That is how I built and run my business. John gets it and I think the dealers management must get it. I am happy to review them favorably. I wish more businesses would wake up to the fact that repeat business is good business and doing the right thing for the customer always pays off in the long run. I will be back as soon as my next car comes off lease. Happy in Jericho.