Bayside Volkswagen

Don't go to Bayside Volkswagen. They are unethical, unprofessional and rude. Warren Graham, the service advisor, told me I had to make "X" number of repairs before they could pass New York State inspection. This list of repairs included a number of items not required by NYS law to pass inspection. I showed him documentation of NYS Inspection/Emissions Requirements and asked him if he was prepared to do the same, which obviously he could not. They failed my inspection because I told them I would not make repairs that I am not required to make to pass inspection. One of the items they told me that failed the inspections test was that I had three different tires, irrespective of the fact that all tires satisfied the requirements promulgated by law. I took my car elsewhere and was able to pass inspection successfully. Note: Frank Onolfi is immensely rude. He extremely belligerent, condescending, and verbally abusive. He has only exacerbated the situation with verbal abuse and assaults and Susan, his boss, has openly condoned it in front of him, ignoring all complaints regarding his aggressive and petulant behavior. Additionally, although the car is covered by a warranty, Bayside VW charged for repairing a defective airbag, claiming that a rodent bit the wire. When we asked to see the wire, they said it was not accessible to the eye (yet they were able to determine that it was bitten by a rodent). A customer is not responsible nor obligated to bear the cost for VW's negligent design of their airbag system. Bayside Volkswagen is a ripoff. Consumers, educate yourself. Follow the link below to know what is required by NYS law to pass in inspection: [violative content deleted] I encourage anyone who has been ripped off by Bayside VW to make a report to the DMV and the Attorney General's Office. It's fairly simple: Call the DMV [violative content deleted] or fill out the form and file a complaint: [violative content deleted] Attorney General: [violative content deleted] I also encourage you to review the dealer here and elsewhere so that other consumers can make informed decisions. [violative content deleted]