Habberstad BMW of Bay Shore Service Reviews
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Habberstad BMW of Bay Shore Service Reviews

  • 600 Sunrise Hwy
  • Bay Shore, NY 11706 (map)
  • Chat with Dealer
  • Awarded in 2014, 2015

Service Reviews

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Service Rating Incompetent! By yaritzacorsino on 07/18/16 04:46:53 PM PDT
Recommend this dealer? No

One of the worst service experiences I've ever had! I came into the service department a few months ago to get an issue fixed in which my 2007 BMW would not accelerate properly. They said they had fixed some wiring and that the issue was resolved. I paid the $1100 and that was that. Fast forward to ...
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Dealer Response

I'm concerned about your experience with our service department. I've gotten in touch with our service managers so that I can review the matter in which this was handled, and find a solution to the situation. If you'd like to contact me directly, my e-mail is ... Read more

All Comments (1)
Service Rating Dishonest By Cuneyt1 on 05/08/15 06:14:26 PM PDT
Recommend this dealer? No

They are not fixing the problem properly or saying didn't see problem but problem keeps coming back!!
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Service Rating Rippoff!!! By JayStacks on 09/24/14 03:09:54 PM PDT
Recommend this dealer? No

Please DO NOT go here for your service. Took my car for a battery change and was charged close to $700. $700 for a battery replace, really? That is absurd!!! I called other BMW service and was quoted only $500. This place ripped me off an extra $200 of my hard earned money. Never again, please bewar...
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Dealer Response

Hello- In reading your review here and on DealerRater I wanted to reach out to see if I can look into and further explain the charges. I'm curious to know more about your other quote to see where the differences may be. If you'd like to email me w... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Unfixable BMW By shark01 on 03/08/14 03:38:50 PM PST
Recommend this dealer? No

I bought a 2008 X5 which had 33K miles, and several problems, from day one! 1st the navigation unit had to be completely replaced the 1st week, then I had 4 different engine malfunctions, within 18 months! This was the most unreliable car I've ever owned, and apparently the service techs could not f...
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Dealer Response

We're sorry to hear about the trouble you had with your BMW. We apologize that it took such much work on your part to get a service manager to call you back, and we're using feedback from customers like yourself to do a better job staffing our service departme... Read more

All Comments (1)
Service Rating A great service experience By Charlie_Bonomo on 03/05/14 05:10:32 AM PST
Recommend this dealer? Yes

I just purchased a 2011 550xi GT with 20k miles and brought it in for Dinan Stage 2, NYS inspection and a general look over. Everything went very well. Keith in parts did a great job educating me on Dinan ST2 and then handed me off to Rick. Rick made sure that the service foreman looked over my car ...
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