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Habberstad BMW of Bay Shore Service Reviews

  • 600 Sunrise Hwy
  • Bay Shore, NY 11706 (map)
  • (888) 662-6147
  • Chat with Dealer
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Service Rating Unfixable BMW By shark01 on 03/08/14 03:38:50 PM PST
Recommend this dealer? No

I bought a 2008 X5 which had 33K miles, and several problems, from day one! 1st the navigation unit had to be completely replaced the 1st week, then I had 4 different engine malfunctions, within 18 months! This was the most unreliable car I've ever owned, and apparently the service techs could not f...
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Dealer Response

We're sorry to hear about the trouble you had with your BMW. We apologize that it took such much work on your part to get a service manager to call you back, and we're using feedback from customers like yourself to do a better job staffing our service departme... Read more

All Comments (1)
Service Rating A great service experience By Charlie_Bonomo on 03/05/14 05:10:32 AM PST
Recommend this dealer? Yes

I just purchased a 2011 550xi GT with 20k miles and brought it in for Dinan Stage 2, NYS inspection and a general look over. Everything went very well. Keith in parts did a great job educating me on Dinan ST2 and then handed me off to Rick. Rick made sure that the service foreman looked over my car ...
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Service Rating No heat in the winter By Mike_328xi on 01/05/14 07:22:37 PM PST
Recommend this dealer? Yes

I had an ongoing issue with my heater which they were finally able to fix. I had gone back to the service center four times within a month to resolve the issue. George my service consultant was very receptive to the fact that I was not satisfied with the work previously done. During my last visit Ge...
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Service Rating service dept By Ronh13 on 12/13/13 05:32:33 AM PST
Recommend this dealer? Yes

People there are extremely friendly and know what needs to be done to keep a persons car running well. Always a smile from the greeter to the advisor. Easy to get a vehicle in without an appointment and the work gets done to complete satisfaction. Wouldn't suggest any other place to buy,lease or hav...
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Service Rating BMW of Bay Shore Rocks! By Yeliab1 on 10/02/13 08:11:07 PM PDT
Recommend this dealer? Yes

My service advisor, Chris C. provided excellent customer service and updated me on a regular basis. I was given a loaner car (2013 BMW). I was pleasantly surprised and very grateful when I learned I was given a goodwill repair as a good-faith gesture for a very costly repair that was not covered und...
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