Power Ford
Customer Reviews of Power Ford
Finance and sales were great
byon 01/12/2022
Overall great experience. We will be back
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easy process
byon 06/04/2021
The process was super easy. The salesperson was great and the finance person made things fast and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Stay far away
byon 05/28/2021
Likes: Cupcake Dislikes: Being lied to about the need for additional products ie: oil change package, gap package and additional maintenance package. Taking in my pre-approval from my bank and finding out after the fact they ran two of their own credit reports. Totally unacceptable. Needed to go twice to turn in my title because the receptionist didn't listen to why I was there.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
POWER Ford, great experience, super nice salesman
byon 03/08/2021
The Power Ford team was great, they made us comfortable and our salesman and finance representative were super awesome. They were super busy but took care of us. Great selection of vehicles to choose from.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Easy
byon 02/10/2021
Excellent customer service & no sales pressure. The process was stress free. I recommend Power Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Bait and swith
byon 01/07/2020
I called in to verify that a car was still available. I was told that they were getting ready to wholesale the car and talk to a manager to verify that they would still be able to sell it to me. I arrived at the dealership and had a salesperson show me the car. I was informed that it was going to be wholesale but it did that it wasn't because of Any safety issues. When I ask to speak to a manager to ask a couple of questions about the car I was told that they couldn't sell it to me. When I asked why they had told me they could sell it on the phone and then again when I got down there and now all the sudden I couldn't buy it he couldn't answer me. If you look at other review sites on Power Ford you'll find this isn't the only time they have practice bait-and-switch teasing you with one vehicle only to find out that it's not available anymore.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Service
byon 02/11/2019
Was overcharged and still waiting on refund. Ben said he would call me back but it's been 2 days and still haven't gotten a call back. I opened the sun roof cover and noticed some snags on the head liner will be calling on Monday to show the service peopleI
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Power Ford Review
byon 01/26/2019
While the price of the vehicle was different than what we saw on the finance website, they did work with us to get the price down. In the end the whole experience worked out well for us and we were very satisfied.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Truck buying
byon 01/05/2018
The overall experience was smooth and relaxing. I was not bumbarded by sales personnel, but instead was greeted with professionalism and my concerns and needs were met without hassle. Thru the finacial process I was at no time pressured into anything I did not want or want to hear. Overall I got exactly what I wanted for exactly what I wanted to pay.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Likeable good salesperson.
byon 03/10/2017
Carl is a good salesperson. I believed that I was purchasing a new vehicle that was a demo with 4000 miles. But I didn't learn until I was signing the documents that it was preowned by a corporation and as such I was not eligible for the EV tax credit. This eliminated the "good deal" aspect of the purchase since I knew the tax credit would be over $4000. The corporation probably purchased and then sold the vehicle strictly for the tax credit. I also found out at that time that the vehicle had almost 5000 miles instead of 4000 miles. By that time I felt pressured to complete the purchase.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Purchase of 2016 F250
byon 11/13/2016
Only if they deal with Stephanie. The rating above is ONLY for Stephanie. The remainder of the personnel I dealt with didn't seem to really care about getting the vehicle delivered or customer satisfaction Stephanie was the only saving grace in this deal. The comment below do NOT apply to her
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
2016 F250
byon 09/22/2016
Danny, my salesman, Greg in Financing, and Tony in aftermarket were fantastic. Great job guys.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Overall Rating Five Stars
byon 09/09/2016
Everything about the experience was top shelf from viewing inventory on the internet to delivery of the vehicle. Highly recommend Power Ford!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A great truck purchase
byon 08/03/2016
Probably the best experience I have had at a dealership. Everyone was exceptional. The service and attention to detail was great.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Fantastic Experience!
byon 08/03/2016
fantastic salesman, finance was great and this was the most smooth car purchase we have ever had. It was complicated too because we purchased 2 vehicles. Thanks to the Power Ford team for making what is often an awful experience wonderful!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Experience with Greg
byon 07/30/2016
I had the pleasure of working with Greg Wagner. Very professional and upfront and honest with answering all questions and went out of his way to do more than necessary. Will recommend Greg to anyone and everyone. Will be buying from this place again once I need another car in the family
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Over all excellent service
byon 07/11/2016
My wife and I are very pleased with the SERVICE WE RECEIVED and the way we were TREATED. We are very pleased with our new F-150 4×4. Thank you all for your great service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New F450 Platinum Edition
byon 07/11/2016
This is the 5th Ford truck that I have purchased new and the 2nd F450. Power Ford did an excellent job of working with me on the trade in, prepping the vehicle for use and supporting aftermarket additions that I wanted. They treated me and my wife with respect and the support that was needed in making such an important decision. I am very pleased with the vehicle and the support that I have received from Power Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service, very clean facility and restroom. Welcoming environment
byon 07/04/2016
2017 Ford Escape. Robert was extremely helpful and patient. It was so hot outside, but he made sure we always had water and were able to stay inside or start any vehicle we wanted to look at and have the air conditioner on. All staff we worked with were very helpful. The gentlemen who helped sign our paperwork was fast and efficient so we were able to drive home in our beautiful new car asap! Thank you all!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
great sales dept but poor follow up
byon 06/25/2016
I was very satisfied with the salesman who I dealt with but after I agreed to purchase the new vehicle, The experience went down hill with another person trying to sell things that I thought were not needed and should either be included in the price of the vehicle or in the price of the dealer prep. I was surprised that after I agreed to purchase and initialed a payment price, and also did a test drive I was asked for the key. After waiting for a few minutes, I stepped outside and found the other person had removed equipment from the car. I feel that if this piece of equipment was installed in the car when I agreed to purchase the car it should be included in the price of the vehicle or included in the price of dealer prep. And I feel it should be put back into the car I bought.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Love my 2014 F150 4x4 SuperCrew PU!
byon 06/16/2016
This is my 2nd purchase from Power Ford and I am quite happy with the whole team! This purchase was for a 2014 F150 4x4 PU w/super crew cab. Low miles and in great condition! It suits my needs very well and I love it!! Thank you Power Ford!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments