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Customer Reviews of Paul Miller Toyota of West Caldwell

65 sales Reviews
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5 out of 5 starssales Rating

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by fred killian on 04/23/2022

ian is the best

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

2022 Corolla SE

by David Wolleon on 03/30/2022

Great dealership with no pressure at all !!!! Marvin made buying a car easy !!!! I will definitely tell family and friends about Paul Miller Toyota !!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great sales team

by norman schafler on 12/16/2021

Everyone I dealt with at this dealership was first-rate, starting with my sales consultant, Alan Engert. He went out of his way to explain everything clearly to me and to accommodate my needs. When I told him I had transportation issues in getting to Paul Miller Toyota, he even came to my house to pick me up and drive me there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2022 Corolla

by Bruce on 12/09/2021

I can't thank Alan Engert enough. This is the second car that I bought from him and he is a pleasure to work with. No pressure. He sent me emails once a week to let me know the status of the car I purchased. I've been buying Toyotas at Paul Miller (formerly Caldwell Toyota) for over 35 years and keep going back. That says a lot.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Toyota highlander

by Karol Bargiel on 12/08/2021

Great service, thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

The staff are super friendly

by Irene on 08/12/2021

All the staffs are very nice, if you have any questions they will tell you everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Sales

by Jim and Sam on 07/16/2021

Very professional and resolved all issues: hood paint. Also provided a ride to the bus stop.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent

by Elizabeth Carpenter on 06/29/2021

Our experience at Paul Miller was exceptional. Our sales rep, Omar Rodriguez was excellent, he was patient, informative, helpful and went the extra step to make our experience perfect. We highly recommend Paul Miller.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

5 out of 5 starssales Rating

Excellent experience

by John N on 06/08/2021

I worked with Cathy and Jose in the online sales team and had a wonderful experience. I’m the kind of person who researches my purchases and still asks a ton of questions. Cathy and Jose were very patient and willing to answer all my questions. I never felt pressured, but was clear that they wanted me as a customer. When I decided to buy a car, they even stayed late for me because my work schedule didn’t allow me to come during business hours. I’m very happy with the final price and the car that i bought - a Prius Prime, Limited … love it!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Lisa on 06/01/2021

I recently leased my new 2021 Toyota Corolla and have to say that it was by far the best car experience that I have had to date. Everyone was friendly and helpful and so efficient. For the first time ever I was in and out in just a few quick hours thanks to the preparedness of the Paul Miller Toyota team. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Quick , efficient and on point

by Roman Kernitski on 05/29/2021

Used but Costco car program, very quick and efficient. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent, professional service

by Jude Spatola on 05/24/2021

Mr. McMahon did a great job. He was friendly, courteous and well-informed. I would recommend Paul Miller Toyota to all my friends. I've been leasing vehicles from P.M. for many years and I always return.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

2 Comments

5 out of 5 starssales Rating

Israel Cabrera

by Bloomfield customer on 03/14/2021

Exceptional service. This dealership has integrity . No hidden charges and very straightforward with their transaction . This was our first experience with Toyota . Kudos to this team. Special thanks to Frank Finance Manager. God bless !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Jim Valsor - 2021 CAMRY

by Jim Valsor 2021 Camry Hybrid on 01/11/2021

Jim went above and beyond to assure me that all of my needs were met, questions were answered and experience in driving the car (post-sale) were met. I will not only deal with Paul Miller for future car purchase and service needs, but also Jim Valsor in particular. He was polite and not "pushy" - admittedly, I usually do not look forward to dealing with car salesman. If all salespeople were like Jim, both TOYOTA & Paul Miller would be exponentially more successful. (I never write reviews, either, but felt it only right for Jim to be recognized internally and by TOYOTA.) Thank you. -Daniel Anderson ('21 CAMRY Hybrid)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Easy purchase

by Brian A on 01/07/2021

Did my research on type of car. They had it in stock at a mileage that was unbelievable. Walked in at 9am and was out by 11am. Its that easy. Lets see if they follow through with their promises. In the end walked out pleased with the car of choice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

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by Julio Perez on 12/03/2020

Every one was friendly. I would recommend this Toyota dealership to all my family and friends. Thank you Paulmiller Toyota for giving chance to part off a great dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Leasing Toyota Camry 2021

by EKL on 11/25/2020

I am a returning customer. Jim Velsor helped me to chose a beautiful car - Toyota Camry 2021 in Galactic Aqua color. Exceptional service, they even took a picture. Will be back again in 3 years. thank you Jim.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome Experience, Great Price!

by GM on 11/19/2020

Kelly was our sales person and she was Great. Everything explained up front. No BS, no extra anything. Financing went smooth.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Super easy process!

by Nicole Valenti on 10/28/2020

I went in looking to get a new car, since my lease was ending soon. Everyone was extremely helpful and the process was super quick! Shortest time I’ve ever had to spend in a dealership. I would definitely recommend this dealership to anyone looking for a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Thank you Sean & Nelson!

by laura on 10/28/2020

Sean & Nelson were the best! The process was simple, easy, and fast. They worked with me to get the deal done.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Great program with Costco

by Chemba and Girish on 10/23/2020

The auto program with Costco combined with pleasant and professional service by Jim Velsor was excellent. Thank you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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About our dealership

Dear Valued Guest,

Whether you've visited our West Caldwell showroom before or you're exploring our dealership for the first time, we welcome you to learn more about who we are and what we have to offer. Paul Miller Toyota is a part of the Paul Miller Auto Group with roots in the NJ area since 1976. Paul Miller Toyota was added to the family in 2015 and has since provided West Caldwell area drivers with an excellent array of new Toyota cars, trucks, and SUVs. Drivers will also find a certified Toyota service center, many Paul Miller Certified used vehicles, and a knowledgeable team of Toyota financing experts. Take a closer look at our Paul Miller Toyota or stop by our West Caldwell showroom today!

Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Languages Spoken (6)
English
Polish
Arabic
Tagalog