Skip to main content

Audi Turnersville


3751 Route 42, Turnersville, NJ 08012 (map)
Today 9:00 AM - 9:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
WASTE OF TIME
Written by AlexK529 on 03/04/2016
1 star only because it's the lowest possible and can't give a 0 rating! Wasted 16 days on a car to have it sold from under my nose after agreeing to a price! After the "managers" said they wouldn't budge $1200 on a car price to make a deal, they lowered the list price $3000 less than two weeks later! When I spoke to the internet sales girl again and mentioned I'm interested in the car at that price but just wanted a few additional pictures and some questions answered since I'm out of state and need to do my due diligence before traveling to buy the car... I kept getting pushed off and delayed due to "rain" and whatever else. The next day she was off and asked me to contact the "sales manager" who I called 3 times, left 2 voicemails, 1 message with the front desk, and emailed all from 10 am to 4 pm... yet NEVER received any calls or emails back. The following morning (day 3 after agreeing to the new price and clarifying I'm ready to leave a deposit once I receive those few requests), I spoke to the sales girl again who is now giving me a different price- $2900 higher for tires and who knows what else they claim! 3-4 hours pass as I'm still waiting on those pictures then I get a call from a salesman who confirms she was misinformed and the price is the original one we agreed to. Still told him I need those few pictures after he answered a couple simple questions the other girl couldn't, and told him I'm ready to leave a deposit once I receive them. An hour later, I get the pictures and told the girl I'll be contacting the salesman shortly to leave a deposit and get paperwork ready so I can work on travel arrangements, insurance, financing, etc. Not even an hour after that, I get a text telling me sorry we sold the car! Are you kidding me?! When I try to reach the salesman, he's conveniently left for the night. Same with the general manager, who I emailed in detail that same night but (just like the sales manager) NEVER returned my call or email or even acknowledge it. Apparently customer service and business ethics aren't a priority at this dealership.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.