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Mazda of Lodi


130 Rte 46 E, Lodi, NJ 07644 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Disgrace
Written by cars10988 on 01/10/2013
I don't understand how this dealership is still open, or how they have not gotten sued. I sat down with Lance and he was the rudest [non-permissible content removed] I have ever met. First he greeted me by staring down my shirt in front of my father and boyfriend, and yes they both did notice. Then he gave us an OBSERD price on the CX5, expecting us to pay it. After all, the deanship refuses test drives. I simply told him that the pricing was way off with the other dealers and he called me and my dad a liar. So we left the dealership. Then two days later I had noticed that my license was missing. TWO WHOLE DAYS LATER. I call Lance and nicely ask him if he has my license and he replies with "yep". No apology not explanation for why he didn't call sooner, nothing. My mom was enraged so she called Lance's manager (I cannot remember his name) and complains to him about how Lance was rude to my father and I, the manager replies with "well they weren't very nice to him". This was false we were nothing but courteous with Lance. That night my boyfriend and I wanted to go pick up the licenses, I refused to go in. My boyfriend came back to the car with not only MY license but my dad's license as well. I am convinced that Lance was holding our licenses on purpose, and he knew we were from far out of town. I would NEVER do business with this dealership ever again and I do not suggest that anybody else does.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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