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Freehold Chrysler Jeep

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Customer Reviews of Freehold Chrysler Jeep

4.7
Overall Rating
4.71 out of 5 stars(418)
Recommend: Yes (38) No (3)
Write a review: Sales | Service
5 out of 5 starssales Rating

Don't Miss Out Working With Jill!

by Jess on 04/08/2024

Jill is wonderful to work with! She is very knowledgeable about inventory, and she builds relationships with her clients. The entire process from start to finish was seamless. I highly recommend Jill at Freehold Chrysler & Jeep.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
418 Reviews
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5 out of 5 starssales Rating

Don't Miss Out Working With Jill!

by Jess on 04/08/2024

Jill is wonderful to work with! She is very knowledgeable about inventory, and she builds relationships with her clients. The entire process from start to finish was seamless. I highly recommend Jill at Freehold Chrysler & Jeep.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Thomas Bailey is the best!

by Chris T on 04/04/2024

Tom Bailey was awesome! Leased a brand-new Jeep Grand Cherokee from him. I told him my expectations and didn't want to do the hassle. He delivered! Thank you Tom for a great experience! Definitely will continue leasing with you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Search for 3rd row SUV

by RB on 03/27/2024

Jill was extremely helpful in our search - she took the time to show us options and laid out the pricing in a clear and transparent manner

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Great salesperson

by Dianab on 02/17/2024

If buying a car ask for Thomas - he was extremely attentive and helpful and made the process easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Awesome

by Thomas and Andrew on 02/16/2024

Purchased 2024 jeep grand Cherokee L thanks to Thomas and the team at Jeep! Were very accommodating and really worked with us! Very friendly staff as well. Would definitely recommend to anyone! Thanks again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience with Thomas Bailey

by Craig S on 01/08/2024

so happy to have met Tom. I love my new Grand Cherokee 4xe and Thomas was great to deal with. Highly recommend using him!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Love my Wrangler Hybrid

by Pam Gould on 12/22/2023

I had an excellent experience. After being disappointed with the 2 Jeep dealerships closer to my home, I made the 20 drive to Freehold. Well worth it. The entire staff were pleasant and friendly. My salesman, Tom, was very easy to work with. Can't recommend this dealership enough.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Wonderful experience at Freehold Chrysler Jeep

by Lauren on 12/09/2023

Truly had a wonderful experience at Freehold Jeep & Chrysler. All of the staff were friendly and the customer service was exceptional! Our sales associate, Tom was very knowledgeable and made finding my new car a breeze. He was so patient and attentive when working with me to find the right car. In addition, the sales and general managers, Jose and CJ were just as wonderful and worked with me to get the best deal for my 2024 Compass. The finance manager, Eric, was very thorough when going over the paperwork and answered any questions I had. Without question, I would recommend Freehold Jeep & Chrysler!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

That guy Tom......

by Shawn Fallon on 12/02/2023

If you want an easy, step by step, relaxed, no pressure type of salesman......Tom Bailey is your man! Very knowledgeable, calm, cool, and collective type of guy. He does not pressure you nor does he push you into a sale/lease that you will regret later. Extremely better experience with Tom then I had iwith other salesmen in the past. They know who they are! Tom Bailey is the type of guy that will make it easy for you to decide with no pressure...even at the end of a Black Friday sale! -Shawn Fallon

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Customer Service!

by Stephen on 11/23/2023

Great service! I found a used truck on their website and messaged them. Got a very quick response from salesman Al, who helped me do a deal over the phone. I live about 3 hours from the dealer so they made sure everything was ready before i got there and made sure to help with anything i asked. Tom showed me the truck and the features it had and he was a great. Very friendly dealership with people who actually care about the customer! Highly recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

John M was so knowledgeable and made the process very easy!

by alyssab on 09/29/2023

John M was so knowledgeable and made the process very easy! He was incredibly helpful and so nice! 10/10 recommend going to see John for your next car!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

So easy!

by Kim Duhs on 08/12/2023

I highly recommend John Mastrangelo. I just got my new Grand Cherokee and he was so helpful, easy to work with and actually made the whole process painless.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Definitely speak with Andrew Boccasino!

by Rick on 06/22/2023

Let’s be honest- buying a car is rarely a painless or enjoyable process especially in this economy. But Andrew helped us feel at ease right away with our purchase, immediately understanding our needs and the financial parameters in which we were able to work. He was a gentleman, he was pleasant and knowledgeable and more importantly knew how to properly convey that knowledge to my wife and I who are both admittedly NOT overwhelmingly knowledgeable about cars. He helped to smooth out any wrinkles during the process by being simultaneously professional and personable. I wouldn’t hesitate to recommend this dealership and Andrew in particular.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
1 out of 5 starsservice Rating

Damage Rim

by Service Ticket 200624 on 05/30/2023

Took my car to service on Saturday 05/20/2023. One of the service that I received were to get my tires rotated, since I had new tires installed back in December. When I went to pick up my car, I inspected my tires. Why!? because service department tech damaged my rim once before and Manager resolved the problem by replacing it with a new one. And look what happened again. Rim damaged by Jeep service department! The service tech that came out to inspect my tire was like oh wow. I didn't even noticed that, if I did I would of noted it. I said yes you didn't noticed it because it wasn't there. He said he didn't even use my locking nut tool, he used his own tools to remove the locking nuts off my tires. I'm assuming his power tool slipped the tire bolts and hit my rim, which chipped it. On Monday 05/22/2023, I get a phone call from a manager Jay, and he said he would not replace the rim, but repair it. I asked to speak to someone above him, he said there isn't. So as of right now, they are not taking responsibility to my damage rim. I will complain further, until issue is resolved. This is not right! Technician should take responsibility. 05/24/2023 Chrysler Corporation 1-800-247-9753 has been informed and complaint has been made against Freehold Chrysler & Jeep. Chrysler Corporation advise to speak to the general manager, Called and left a message 05/24/2023. 05/30/2023 Still waiting for the General Manager to give me a call back.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Great service. Give you what you ask for no hassle.

by Rose 1 on 05/16/2023

Freehold jeep was an experience in leasing our new compass. Andrew boccasino and edward rearden were so helpful. We recommend these two highly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

We had the best experience!

by Staceyklompus on 05/14/2023

Anthony was awesome to work with! He made the whole process easy and enjoyable. He was so knowledgeable about each vehicle I looked at. He was a pleasure to work with! We didn’t plan to buy today but with no pressure he was a great salesman and we are new keep owners.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Anthony Nieves was amazing

by Franlee O on 05/13/2023

Anthony and Jose Nieves are great! No messing around straight to the target payment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

ANDREW WAS AMAZING!

by Natalia on 04/18/2023

I was in search of a new car and dealing with a number of dealerships when Andrew reached out and actually spoke with me heard me out and made recommendation. This was my first time looking at a Jeep as I have always driven Hondas. I came in Andrew had all the things prepared and the car out front. He was very personable and relatable. His knowledge of the car and helpfulness throughout the process was amazing. This was the best customer service I have gotten while purchasing a car. From the test drive/walk through to driving off of the lot. If you are in the market for a new car I would HIGHLY recommend going to Andrew for your next purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best dealership in New Jersey

by Jose Diaz on 04/11/2023

I purchased a jeep grand Cherokee this past week with the sales rep Anthony Nieves. he was great! he was very attentive and answered all my questions. Anthony Nieves made sure that I was taken care of. His patience and knowledge did not go unnoticed. I am so happy to be in my new Jeep grand Cherokee. Anthony, I will be back soon to get my wife her Jeep. Thanks to everyone in the freehold Jeep!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Patient, informational and honest

by Brit on 04/06/2023

Every staff member is patient, honest and gears towards your wants and needs. They just want their clients happy and Andrew is a great salesman. Test driving can cause some nervousness, but he makes the driver feel very at ease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent Experience

by DZ1974 on 04/05/2023

I truly enjoyed my experience with Freehold Jeep. Andrew Boccasino was a delight to work with on my purchase. He took the time to answer my questions with patience and with great detail. The car buying experience can be really stressful, but Andrew made it very easy. It was a joy to work with Ed Reardon on financing. Andrew and team receive my highest recommendation!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
About our dealership

For 25 years, Freehold Jeep has provided an excellent level of care to their customers from all over the Freehold area including Englishtown, Marlboro, Farmingdale, Colts Neck, and more! We have a sales team dedicated to assisting our clients find the perfect vehicle for themselves and their families.

We know you have a choice when you purchase your next car which is why our team is dedicated to you. When you walk through our doors, we'll treat you like family. Our pricing plan is simple- what you see is what you pay. When you buy from us, you don't have to worry about the hassle of negotiations! But what if the car you bought isn't the car you love? We have a convenient 150 mile/30-day return policy on all of our New and Pre-Owned Hyundai's. When you purchase a new Jeep from us, we offer complimentary oil changes*, Complimentary Loaner vehicles, and a complimentary car wash with every service.

Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Express Service
Languages Spoken (2)
English
Spanish