Atlantic Volkswagen

by katiew1 on 09/24/2013

Great experience at Atlantic Auto Group! Karl I., our salesman was extremely helpful and went through all the features of the new car after purchase. I would definitely recommend Atlantic Auto Group!

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by macar1975 on 09/03/2013

We were very pleased to return to Atlantic Autogroup to lease another Jetta. Karl I. made me and my wife feel very comfortable and showed us the fine selection of Volkswagens in stock. They had the perfect car that day and we decided to make a deal. What a deal it was. Thanks to everyone at Atlantic Autogroup.

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by wazgud on 08/29/2013

Let me start out with this, my trip to this dealership was a mistake. But, I am glad to have made the decision to drop in and take a look anyways. The moment I set foot on this dealership I met with a salesperson, his name was Karl I. In all my years of buying cars, this guy, hands down, has got to be the most friendly and helpful salesperson someone could meet. He was very knowledgeable in the cars he was selling and knew the answers to all our questions. In fact, he is so helpful he has even given me his personal contact information so in case I ever had any questions I would be able to reach him any reasonable time of the day. Now, the dealership, this dealership to my own experience did not give me a ton of crap like other dealerships that I have dealt with. So if you do decide to drop by this dealership(which you should if you are interested in the cars they are selling) you should definitely ask for Karl I., that guy is awesome.

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by Ogcat on 07/22/2013

Karl I. was a pleasure to deal with. He did not pressure me in the slightest to purchase "today". He understaood where I was in the process and gave me the information I needed to make theright decision which was to trade my 2008 Jeep Wrangler on my new car. I was offered, what I considered, a very fair trade price while I was still given a fair purchase price on the 2013 Jetta Sportwagen tdi. This was the 5th purchase I made at Atlantic VW and was by far the most pleasant.

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by nick136 on 03/20/2013

I had a great experience with Atlantic VW. The staff at the dealership was very helpful and kind, particularly Karl I. who helped me get out of my previously leased Jetta and into a brand new 2013 Passat. I would recommend Karl and the rest of the employees of Atlantic Auto to any friends and family in need of a new car, and I am very excited about my new Passat!

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by InfamouStang on 02/21/2013

When I went into the dealership, Fran D. assisted me in finding a car that perfectly matched my needs. Fran and his team were awesome! Everybody that works at Atlantic are extremely friendly and they treat you like family. Fran went above and beyond in every way possible to find me the exact car I was looking for. While I was there, I was able to tell that the management is doing a fantastic job, by seeing how much every single employee enjoys their job. Fran was very knowledgeable. And when I asked him a question that he didn't know the answer to, he told me he didn't know, but he will go find out the answer. And he did, he politely excused himself and came back with an answer. I have been to a few dealerships, where I could tell the sales person did not know the answer and they would make an answer up. Another thing I noticed about Fran, was he is extremely organized and he does an excellent job at protecting my personal information, which is something I value in a dealership. All these reasons are why I will be returning to purchase my next car from Atlantic, and I WILL BE REFERRING ALL MY FRIENDS TO GO SEE FRAN D. Thank you for all your help. Your team made my purchase easy and stress free!! Simply the best car purchase I have ever experienced!

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by Lulubug on 02/20/2013

Fran is the kindest and most personable salesperson I have ever met! I would definitely work with Fran in the future.

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by JimVizthum on 02/06/2013

I had a trade-in with some issues. I had found a car on the lot online. Branden F. listened to my story and went right into action. We test drove the car and I was happy with the car and the professionalism and friendliness. We agreed on a price and they agreed to detail the car while I waited which was impressive, since it was getting late. I'd like to thank 'Franco' for listening to the customer and working to get what the customer wanted. I would also like to thank Tom L. in financing for explaining and answering all my questions. An overall great expirience!

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by gunzy49 on 01/29/2013

Karl I. is one of the first sales consultants that I have met in a long time whot knows the car or SUV he is trying to sell you. He took his time explaining each special feature in the vehicle. Even though we did not buy the car from him, he never changed his attitude towards us. He is a true professional and a credit to your dealership.

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by mikalai on 01/29/2013

I bought a new VW Passat S 2012 from Atlantic more than a month ago. I recommend the dealership and personally Karl I. who was my sales manager to all my friends and family. Karl is great to work with and very knowledgeable. He knows how to make you feel welcome and comfortable and provide a real hassle-free atmosphere. He explained everything to me and was up front and honest. We were able to negotiate a good deal on the car + 0% financing for 66mo and it turned out to be one of the best offers I received out of all VW dealerships in DE, NJ, NY, PA, VA. Non-pushing, honest,quite flexible in negotiation, good business approach. highly recommend.

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by scholar1 on 01/14/2013

I recently leased a brand new Jetta at the Atlantic Auto Group in Pleasantville, NJ this past December. It was a very good experience with a great sales rep, Karl I., who helped me each step of the way. I participated in the "sign and drive" event and discovered that it was truly sign and drive. Later that same day, I left the property with my new car. Karl was very helpful is showing me several models and having me test drive them to make an informed choice. I would recommend this dealership to one and all.

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by steve5101 on 12/28/2012

Had a nice time at Atlantic VW.Karl and everyone made it a pleasure to do business with them thanks.

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by popo_passat on 12/16/2012

Working with Karl was great! He was very helpful in selecting a car to fit our needs and in securing financing.

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by The_Passat_Guy on 12/03/2012

I had a wonderful experience purchasing my new Volkswagen Passat at Atlantic Auto Group. My salesman Karl I. was very patient, well-informed and provided a pressure-free car shopping experience. I had made several visits to Atlantic to test drive different models of Volkswagen, and everyone I spoke with in the sales department was very friendly and left me with the impression that they welcomed my business. Ultimately, I ended up buying a new Passat and Karl and Mike, the sales manager, gave me a great deal on it. If your looking for a new or used car, I would highly recommend you stop by and see Karl Israel and all the folks at Atlantic Auto Group, I'm sure you'll have the same great experience I had.

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by nanstan on 09/28/2012

My experience with Atlantic Auto Group was nothing but a happy one. I started on the internet and finished at the dealership I choose. Von C., Karl I., John P. and Carmen all made me special, because they looked at me and spoke and not at my husband. They found the exact color and model I wanted and went to New York to get it.I would highly recommend that you give these guys a try. You won't be sorry.

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by heather_2012 on 06/02/2012

May 30th 2012 I got the sad news that my old car needed a new transmission. This was something I ready knew and had been blowing off. In the mean time had been causally looking at cars weighing the value of the Impreza vs. Volvo C30 vs. a Jetta. I called the Dealership and they put me in touch With Michael Baumert. He told me that they had many in stock and that I should come and compare models and features side by side. So that is what I did. When I arrived at the dealership, Every one was sincerely friendly and directed me to Mike. Mike is very personable and we made some small talk about my work, commute and the type of car/ features I wanted and most importantly budget. He pulled out a Beautiful Jetta, we took it for a test drive. I loved the car but... I was shopping by myself and couldn't possible make a major purchase without including my loving husband in the process. He offered to let me extend my test drive to home overnight, I declined but it was nice to have the option. My whole experience was outstanding, low key and straight forward. Michael Baumert is less of a car salesman and more like a facilitator of new transportation and I deeply appreciate the help he provided me in purchasing my new car and would highly recommend him.

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by golftdifan on 04/03/2012

i went to atlantic volkswagen to originally look at an audi, but ended up very happily in a vw golf diesel. this was due to the salesmanship and professionalism of my sales professional, brian dunlevy. tomorrow marks the 2 week point with my new car, and i couldn't be happier. brian worked very hard to find the specific car i asked for. i can't recommend them enough. thanks!

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by grettathejetta on 04/02/2012

I had a great experience at Atlantic Volkswagon. This was my second time purchasing a car from this dealership. Brian Dinlevy was very helpful and found the perfect car for me. It was on the lot and ready for me to take it home when we came back a few days later to make the deal. Knowing that we were in a hurry, Brian did everything he could to move the process along quickly and efficiently. The excellent service and kind employees makes this a great place to buy or lease a car. We had a very pleasant, non-stressful experience at Atlantic. We were able to work out a great deal that was in the best interest of me. I would most definitely recommend buying a car from Atlantic. Ask for Brian!

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by stupidsbro on 01/30/2012

My buying experience at Atlantic VW was hassle free and completely satisfying. The advice I received from Mike Morris in service before purchasing was important in feeling confident I wanted to buy a Routon. My wife was interested in a Routon so I stopped in to ask about the Routons service history. Mike has been our service advisor in the past and made me feel that this was a relaible and for the first three years free to me Routon. I then dealt with Jon Park and Dean Zampana t negotiate on price and locate a Routon with the options and color we wanted. They showed me a routon with the options i wanted and then located one off site that was exactly what we were looking for. I feel that this has been the best overall buying experience I have ever had.

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by alafountaine on 01/26/2012

In September 2011, my husband and I ordered a new 2012 VW Passat TDI from Atlantic VW and gave the dealership a $1,000 goodwill offering. The car was ordered and we were told about 6 weeks for delivery. Six weeks turned into almost 4 months. My husband continually called John Park, the sales manager, and after unanswered calls and messages, he finally told my husband in early January that the car had actually come in ten days earlier and was sold three days later! I guess our goodwill offering and custom order did nothing to assure this vehicle was ours. John Park did not sound sincere when apologizing for the mistake; the apology was ridden with excuses. John made ridiculously absurd compensation offers and did nothing to make up for his mistake. While John Park was looking for a dealership to trade with, I took it upon myself to call several dealerships in the area to find the car I wanted. A couple weeks ago, John Park called to say he found a car for me. I told him that I was actually on my way to another dealership to look at the car and asked him how he planned to compensate me for my aggravation, time and his mistake. When I wasn’t satisfied with his answer of a small, negligible discount, he began yelling at me about what a great deal he was giving me. I was fed up to say the least. I no longer trusted John Park and was unsure of his commitment to making this sale. I ended up working out a deal with Prestige Volkswagen in Turnersville, New Jersey and we drove home with the exact Passat TDI I originally ordered that night. My husband made arrangements to collect our money 2 days later. When my husband got there, John Park was nowhere to be found and he never submitted the paperwork to refund us our money. My husband waited almost an hour to get our money back. I will never recommend Atlantic VW or any dealership this sales manager, John Park, works for. In the state of our economy today, it amazes me that we would be treated in this manner and that a sales manager of all people wouldn’t care enough to take care of customers that already handed him money. The dealership held our money and reneged their side of the deal. I can only imagine this was an attempt by John Park to win two sales, even if that meant the original customers had to wait longer. My daughter is now more than 6 months-old and I’m happy we finally have a safe and reliable vehicle for her; I’m just disgusted that it took this long with this much aggravation.

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by mighty3 on 01/18/2012

I ordered a car in Sept. Gave a $1000 hold deposit. Called several times during the wait time and was told I would be dealing with the sales manager (John Park) He NEVER returned my calls. In mid Dec, I called and John told me my car might be coming in early and he will call be back with further details. No return call. I called back after Christmas and was told John is on Vacation and would leave message for him to call me. Got no call back. Between Dec 27 through Jan 6th I continued to call and was given the run around. I finally got to speak to John and was told my car came in early and someone sold it. The car came in the week of Christmas. (the week John was on vacation) I was pissed....But I do understand sometimes things do go wrong. No not to make a long story longer, John never came through and did not find a car. I was given the impression I was a bother not a customer. I did find a car from another dealer and bought it 2 days before John called me back saying he found one. I told John I already bought a car and he said OK and hung up. I will never buy a car from them or recommend them to anyone. If the sales manager treated me like this I can only imagine how the rest of the staff are. Someone else got my money Atlantic.

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