Winner Ford

I came to Winner Ford to buy a new car. I negotiated a price and put a down payment on the car through a debit card. Based on the features i wanted, there was some trouble finding it. After the 4th time a car was located for me at another dealership and then sold off to a higher bidder after there were reserves placed on them for me (which I discovered is common practice), I decided to take my business elsewhere and requested a refund. I was told there were no other cars in the area matching my specifications. I searched online that same day and found 3 cars matching my specifications at Echelon Ford not 5 miles away, so I went there and bought a car. I had discovered the two dealers do not trade nor work with each other because of many previous issues. I was advised that my down payment could be refunded instantly with my debit card by Echelon Ford as well as from a manager at Winner Ford and I verified this claim with other dealers and my bank. Winner Ford has now openly lied to me about the process of refunding down payments, stating they credited my account but it takes my bank 10 days to process it. My bank specifically informed me Winner Ford may have finished processing the payment, but not released the funds and upon releasing, the funds would instantly show on my account. I retorted Ford with this fact and they told me the bank was not correct. This dealership also argued with me about discussing these matters with their accounting department. Apparently the accounting department told them they spoke with me about these issues, which is incorrect. Since dealing with this issue I have been shown severe disrespect, degradation of customer service, lack of business ethics/integrity, and insults to my intelligence. The sales person I dealt with was upfront and honest with me but all the managers as well as the accounting department are where i've had these issues. I've had to take a personal day off from my work due to the lack of delivered promised transportation and have also been informed of persons with similar issues when attempting to obtain refunds from Winner Ford whom had to obtain legal recourse. Do not put yourself in a predicament like this one nor any of the multitude of issues described in reviews when doing a simple Google search for Winner Ford Reviews