Great service, best experience!Written by Sidekick75 on 07/29/13 01:52:14 PM UTC Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I must say that I was very impressed with the service received from the moment I set up an appointment, and then when we met with Bob his ambiance was intriguing and very welcoming. After explaining what I was looking for to Bob, he had introduced me to Alex B. and again was so pleased of the hospitality and service. Spending time with Alex talking about my needs, taking a drive with my "potential" new Equinox; I felt like I was spending some quality time with one of my brothers. Although it was the beginning of a business relationship, the experience became more personal as the day progressed. After working out some differences (in a good way), the end was near and met with Mike who carried that personable experience and left Mall Chevrolet satisfied not only by getting the SUV that I wanted but leaving knowing I made the right choice with the perfect team. Working in the Customer Service field I treat my customers the way I wish to be treated and meeting with the team I worked with that day at Mall Chevrolet; I believe my responsibility and personal experiences with my customers are met based on the service I was given, which whole-heartedly appreciated. Thank you so much for your service. Rest assure I am telling all those who admire my new SUV to visit the great people at Mall Chevrolet. I look forward to doing more business with you in the future.