Burlington Chevrolet
Customer Reviews of Burlington Chevrolet
Best experience I had buying a car
byon 02/14/2024
Great service saleman Fred Green was stellar I am only buying a vehicle from him and the Manager their was great too they treat you like your family
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best experience I had buying a car
byon 02/14/2024
Great service saleman Fred Green was stellar I am only buying a vehicle from him and the Manager their was great too they treat you like your family
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dream car acquired
byon 05/04/2023
Harold (who I put through hoops during this whole process) Jose, Bobby, Louis, Brian and the rest of team that I had an interaction with during my purchase gave me nothing but the best experience that I have ever had with any dealership. Have recommended and bragged about the experience to collegues and friends even though we live 12+ hours out of state. If Burlington Chevrolet has the next vehicle I am in search for available, I'll make the flight again to do business with them. Can't thank everyone enough for coming through for me in what was single handedly the most difficult to find vehicle and purchase I have made since purchasing a house. 10/10.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good job
byon 01/31/2023
Scheduling, drop off, diagnosis and explanation, repair and price — plus employees all get a great rating from me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Unsatisfied customer
byon 06/15/2022
I sent an email of my dissatisfaction and I haven't received a response or phone call. Instead I received this survey.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great Service Center
byon 06/13/2022
Dealership took care of my needs efficiently
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2012 Equinox
byon 07/27/2021
Michelle was wonderful to talk to about replacing the engine on my 2012 Equinox. She answered all my questions and was fantastic with keeping me updated on the progress of the engine’. I did not speak with the service tech but he did a magnificent job
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
In and OUt!
byon 01/06/2021
Service is always good just wish that Labor cost wasnt so high, but what you gonna do. Keep up the good work
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Recall
byon 07/06/2019
Employees were courteous, and service was efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
TERRIBLE
byon 12/14/2017
My Chevy gets a reduced engine power error message. And it just shuts down. It won't drive at full power. On a highway. EXTREMELY dangerous and something that would NEVER happen with other brands. Chevy Service wants me to pay $115 just to look at the car. I just had my car in the shop one month ago and paid $2500 to get it fixed. Where's the loyalty? I will NEVER buy another Chevy again. I repeat the engine just shuts down when you are driving on the highway.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Repair Fraud
byon 07/13/2017
The tech that worked on my convertible top hot glued a failed body part back together and stated that new parts were used. This was discovered by another dealership after the part failed a second time.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Amazing Experience and Customer Service
byon 05/25/2017
Burlington Chevrolet has awesome service and truly cares about their customers. This was our third time working with Bobby Williams. He is helpful, patient, works hard to find you the best deal and is honest. We love our 2018 Equinox. Thank you :)
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
worst purchase experience ever
byon 05/04/2015
This was the worst experience I ever had all they did was inconvenience me from day 1 to day 30 and didn't care at all about what I was doing only thing they cared about was the purchase I had to handle everything I say go somewhere where they appreciate your business not expect it
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Five Star Experience
byon 12/05/2014
I felt like the sales professional, David Crawford and John Broderick, went to great lengths to help me get the car I wanted. I never felt like I was being pressured or "sold" to. Everyone was courteous and friendly. This has been a fabulous experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2014 Silverado purchase
byon 09/16/2014
I recently purchased a Pre-Owned 2014 Silverado from Burlington Chevrolet. Mike R. was extremely helpful, very laid back and made me feel comfortable. Everyone I dealt with was very polite. I am very pleased with my new truck and hope to get many years of enjoyment out of it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
No pressure sales people! Great experience!
byon 12/31/2013
I visited the dealership to find out the value of my trade and find out about current incentives. The staff was very friendly and everyone I had contact with was very friendly and courteous.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
A very satisfied customer.
byon 09/22/2013
I scheduled my appointment on line. It was quick and easy. I arrived just before my appointment time and was checked in quickly. The service was finished in a very reasonable time and I was on my way.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My Malbiu Experience
byon 02/20/2013
Everyone at Burlington Chevy was a pleasure to deal with. Our sales rep. Jaqueline explained all of the features of the car before our test drive. Not like some dealers that throw a set of keys at you and say I'll see you when you get back. The sales manager worked with us to keep within our budget.We were even able to take the car home with us. Thanks to all the staff.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Competitive pricing compared to Chevrolet dealers and to off brand repair facilities.
Convenient and comfortable waiting area.
Close to all major bridges and local trains (Riverline)
Trained service consultants that know your vehicle and can make the right decisions on how to have your vehicle repaired.
Certified Corvette, Diesel and Hybrid technicians on staff.
1 Comments