Bill Vince's Bridgewater Acura
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Dealership Sales Review
sales Rating
Bad service
Written by 08/28/2014
onMy husband and I went to buy a new Acura today, we called in advance to notify them that we were coming. We drove a hour and a half from Philadelphia because we heard great reviews about this place. We were very dissatisfied with the customer service. We got there around 4 pm and sat around while two sale associates argued back and forth. We stayed till about 530 pm when we realized the two men were worried about there argument rather then taking care of us there customers.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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billvinceacura on 09/03/2014
Dealer Response
We would like the opportunity to rectify any issues that you had while in our showroom. At Bill Vince's Bridgewater Acura, we value both positive and negative reviews. Although we would have loved to be able to address this with upper management while you were here, we are learning about this after the fact. Please reach out to our Customer Relations Director, Christina at 908-704-0300 x141. In her absence, please contact the General Sales Manager, Michael Lasko at 908-704-0300.
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