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Richard Lucas Subaru


1077 US Hwy 1, Avenel, NJ 07001 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

2.7 out of 5 starssales Rating
Be careful of an internet purchase
Written by subarulover1 on 02/14/2010
I bought a new 2010 Subaru Forester from Richard Lucas Subaru. I bought it via the internet when I was in Seattle and picked it up when I arrived in New Jersey. I love the car. The sales person, Jackie, was terrific. She was helpful and a pleasure to deal with. We agreed on a features package and a price, and I wired the money for the car to the dealership before I arrived. When I arrived to pick up my car, Richard Lucas, Jr., who had personally approved the final sale price, told us that he would have to charge us several hundred dollars extra. He acknowledged that we had established a price for the car but claimed he was not making any profit at the price he had quoted. I felt this was a form of extortion since there was little I could do at that point.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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