MINI of Bedford
Customer Reviews of MINI of Bedford
Great experience since the first visit.
byon 09/01/2020
We went in a few times to figure out what we wanted And Gary was a big help from day one! We ordered the car we wanted and he and the dealership made it a hassle free experience. The car came in and we loved it. If you want a Mini come here first!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
happy customer
byon 06/24/2020
John Misuraca was very friendly and courteous from the moment we first arrived. He was very down to earth and easy to talk to. I would highly recommend him for your next vehicle purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase of new Mini Countryman in February 2020
byon 02/24/2020
My husband and I visited the Bedford, NH Mini Cooper showroom in early February and were immediately interested. The cars were immaculately cared for and beautifully presented. Without a pause, we were given a test drive and all particulars reviewed and discussed. On our second visit, we selected our vehicle and given another test drive. A few days later, we purchased our vehicle and drove it home. The staff there is professional, personable and well informed. They took the time to answer questions and demonstrate operations. All and all - an excellent experience purchasing a great vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
WOW, that was easy
byon 11/01/2019
Quick and easy. Sales person(John) was more of s support person than a sales guy. Very helpful and very NOT pushy. Really worked with my wife and I to get us into our dream car!! The dealer's whole TEAM was awesome.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The most enjoyable car buying experience yet for us.
byon 10/17/2019
This was the most low pressure high service experience i have had buying from a dealer. Everyone there was very friendly and accommodating. Even with quite a few hiccups on my end John was very patient and was able to find me what i wanted. I am a very happy camper.... errr motorer?
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
The most enjoyable car buying experience yet for us.
byon 10/17/2019
This was the most low pressure high service experience i have had buying from a dealer. Everyone there was very friendly and accommodating. Even with quite a few hiccups on my end John was very patient and was able to find me what i wanted. I am a very happy camper.... errr motorer?
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 09/25/2019
I had very specific criteria for what I wanted, and John went out of his way to find it for me, searching dealers across the country. When the car he initially found got sold before I could complete the paperwork, he went in search of another one - and found it and had it shipped up from Tampa. He negotiated a good deal, and then when the car arrived he spent a lot of time walking me through all of the unfamiliar functionality. Easy to work with and very helpful. Overall, a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Mini of Bedford NH
byon 08/13/2019
It was my best experience at a dealer. Everyone was courteous and easy going. No hassles and the facility is great. John was awesome and help me get the car I wanted with no problem. Thanks.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Sales experience
byon 07/31/2019
Mini of Bedford was a great shopping experience to look for my second Mini yesterday. I was immediately approached by a sales person in the lot who was informative. Then, the sales person from my prior Mini purchase, years ago, came to help. I continued the shopping experience with him. Both men were awesome! Cliff listened to what I wanted and searched for that. The test drive went well and I purchased a new Mini on the spot. I highly recommend this dealership for the sales experience! The Mini is a great, reliable and cool car to drive. Let's motor.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent Experience
byon 04/23/2019
We were lucky to work with Cliff Jacques to purchase our new Clubman. Despite living 80+ miles away we were able to work out the details quickly and efficiently (isn't technology great!). Cliff and all the staff were very friendly and informative without undue pressure. We definitely recommend visiting these folks.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very impressive!
byon 04/03/2019
Just bought our first certified pre-owned (CPO) Mini from sales staff member Cliff Jacques... couldn't be happier! We've had our older 2006 Mini Cooper serviced at Mini of Bedford for 8 years (Ed West is a super helpful Service Manager, BTW), but I hadn't purchased a car until now. I found the whole experience easy and Cliff was not pushy at all, quite the opposite. He listened carefully and researched some questions I had, replying promptly by texting me. I strongly recommend Mini of Bedford to my friends. We'll keep coming back to them.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My New Mini
byon 03/19/2019
Just bought my second Mini Cooper S Countryman from Mini of Bedford. John Misuraca was my sales associate, and he was excellent. It is always a top-notch experience at Mini of Bedford, from the sales staff, to the business managers to the parts department and to the service department. I highly recommend this dealership for sales and service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent
byon 05/10/2018
Cliff Jacques in Sales was quite knowledgeable about the entire inventory without being pushy. He presented all the vehicles in my price range then let me make my decision. The day after I purchased my new-to-me car, I noticed hail damage all over the hood! Cliff offered to have the Dent Wizard take a look at it and gave me a loaner car so I wouldn't be inconvenienced. The best part was that Mini covered the price of fixing the damage so I didn't have to pay out of pocket!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New-to-me MINI Countryman
byon 07/20/2016
MINI of Bedford made my car shopping easy. The salesperson wasn't pushy. He went through the car with me, explained the warranty, and the whole experience was enjoyable and easy. Thank you!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best car buying experience ever!
byon 02/03/2016
All I can say is that I have never had such a low pressure, pleasant car buying experience...and I have bought many cars. I would recommend this dealership to anyone. It was so nice to not feel like I was being swindled and never did I hear the statement that ALWAYS gets said, "so what would it take to get you to buy this car today." I left feeling happy and confident that I made a good decision, not to mention that I feel like I got a great deal!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Helpful, knowledgeable, and friendly
byon 01/21/2016
My experience with MINI of Bedford was positive and informative. I received excellent customer service and they worked with me to find what I was looking for. If you're looking for a new or used MINI, I would highly recommend MINI of Bedford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Very pleasant experience
byon 11/05/2015
I had pretty much made up my mind I wanted a MINI, and the dealership would have had to be very unpleasant to cause me to change my mind. Nonetheless, I couldn't be happier with the experience overall. My contact Joe went way out of his way to accommodate a lot of questions, most of which were handled via email given that it is hard for me to do personal business during the work week. He was very patient with the test drive process as well, as I wanted a to try a few different things to make sure I knew exactly what I wanted (i.e. Cooper vs Cooper S, manual vs automatic). In the end I got the car I wanted and felt I could afford, and after a couple of weeks am very happy with everything - the experience and the car itself. I've since contacted Joe at least twice with more questions, and have received a prompt reply each time. Definitely one of the best, if not the best, car buying experiences I have had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Definitely a place to buy a vehicle
byon 08/27/2015
I purchased a used CR-V from them. Van my sales agent was awesome and down to earth. There was no games to be played and the first asking price was their lowest. I found the dealership because CarsGurus app rated the CRV as the best deal in my area marking it well under market value. The whole purchase and sale went very quick and I was driving home the vehicle the same day. They have been very helpful in getting the vehicle inspected for free and their showroom and maintenance were impeccably clean and friendly. I would purchase from them again. They are highly recommended, Ask for Van and tell him Greg Limperis sent you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
e-commerce parts store
byon 07/30/2015
First class customer service from their on-line parts ordering division. I live in Montreal, Quebec, and had an unusual order requirement. Steven was very helpful, and communicative. My order was packaged & shipped with expediency. It arrived here much sooner than I had expected...& in perfect condition. I worked in e-commerce,in a similar capacity, for almost 3 years, & Steven's team is as professional as they come..
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
First time for everything!!!!
byon 12/10/2013
I hate buying cars, but MINI of Bedford made it easy and fun for me. I love cars and I usually get excited about my new car before and after I actually purchase, the process of buying is typically horrible. I had a blast and got exactly what I was looking for. Most importantly, it was not phony, everybody I dealt with was actually genuine and great to deal with. I will be back!! :) Thank you MINI of Bedford!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes