Chapman Las Vegas Chrysler Dodge Jeep Ram

After finding a vehicle on Edmunds.com we contacted the dealer by phone. We set up an appt. to test drive a Grand Cherokee. When we arrived at the dealership they spent 1/2 hour looking for the vehicle, when they finally found it they couldn't find the keys. We offered to put down money to hold it, but they insisted that was not necessary. We set up an appt the next day to test drive it. When we arrived the salesman that was suppose to be there wasn't, and no one could find the car. Apparently they said it was in the shop being detailed. Once again we offered money, but with a handshake we were told it was ours. On our third visit, we finally got to test drive it. Obviously it was never detailed, because there was coffee spilled in it, and we found stir sticks, and other trash on the floor. We still decided to take it, so we spent the next hour and a half filling in paper work. Another salesman came out to us and said that someone had already put a deposit on it! Then they tried to put us in a cheaper built car, but with the same price. We had to drive to another dealer to test drive, and we were totally dissatisfied. Not only was the vehicle cheap, but the car pulled to the right. The salesman that was with us, said we needed to add air to the tire. Of course we didn't take it. The manager informed us that they would try to get the car back from the people they sold it to, and that they would get back to us by Monday. We never heard a word from them. We ended up going to Ford Country and purchased a beautiful Grand Cherokee. Going to them was a breath of fresh air, it was clean, and their service was exceptional. On Tuesday, Chapman on Sahara contacted us and they said that the car was ours. Are you kidding me. Our salesman (Freddy) at Chapman was not to blame, as he was fairly new. The manager (Mike) on the other hand was horrible. If you are reading this, please save your time and energy, and go to a dealership that knows what they are doing.