Lexus of Omaha
Customer Reviews of Lexus of Omaha
Great
byon 12/03/2023
Sales person very profesional and great service
Great, as usual
byon 04/19/2024
They great you immediately, tell you what they are planning to do and what it will cost. Work was done within the time they said. Waiting experience was just as pleasant
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best dealership
byon 04/17/2024
Very clean , very friendly, professional. While you wait you are served coffee and donuts if you want 😀
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great
byon 12/03/2023
Sales person very profesional and great service
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Good Job
byon 12/01/2023
Lexus of Omaha has an excellent service department. The people are always friendly and polite.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good service and helpful
byon 10/24/2023
I have been bringing my vehicles here for 13 years. I have been pleased with how this Lexus Service Dept has taken care of me and my vehicles. Today’s service was another good experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
You Pay Way More Than You Think
byon 10/11/2023
Had a recall and of coutse it was because lLexus had a problem. Tried to sell me services whic I agree needed to be done, but they were charging outrageous prices for even simple things. To top itt off they didnt even vacuum the inside. They always did it before. But I guess if you dont let them take advantage of you, they don't care.I even asked for a quote on other tires and got no reply. Hint- Go somewhere else for service unless they have to do it by law.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
End
byon 10/04/2023
Always friendly and prompt. Enjoy the hospitality!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Always amazing
byon 10/02/2023
Lexus of Omaha is always so clean . They go above and beyond to make you feel comfortable. I will always be a Lexus customer of Omaha!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
#1 Dealership
byon 08/12/2023
Best dealership we have ever dealt with in all of our years purchasing a vehicle, could not of had a better experience. Mark was an exceptional salesman
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Low stress / High quality sales experience
byon 08/10/2023
Lexus of Omaha takes the stress and anxiety out of the car buying and trade-in process by focusing on high quality vehicles, service, and few points of friction throughout the process. First time customer who will be a return customer if and when another car is needed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent service provider
byon 06/10/2023
Efficient and kind staff. Called me to remind to come in for scheduled maintenance. Really appreciate both Cory and Rodney for ensuring my car is in top shape and that I understand my maintenance plan.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Awesome Customer Service!!!
byon 04/30/2023
Had nothing but a great experience at Lexus of Omaha. My sales agent, Mehdi, went above and beyond to assist in locating a vehicle that I wanted. He was also very cognizant of my time, which was much appreciated. Great experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Lexus does house calls.
byon 12/16/2015
My wife's Lexus wouldn't start. It's almost 5 years old and the original battery needed to be replaced. The dealership sent out a mobile tech. He was awesome! From the time the call was placed, she had a new battery and was ready to roll in 30 minutes. All this for about $25 more than a battery sells for at auto parts stores. Truly amazing. Just another reason she'll never look at anything but a Lexus.
- Recommend this dealer? Yes
Questionable Service after sale
byon 02/03/2013
I received a very nice call from my salesperson from Lexus of Omaha. They regained my trust and addressed any issues that I had. I would highly recommend Lexus of Omaha for any vehicle or service needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Experience
byon 09/02/2012
Just bought a used Porsche Cayenne from the Lexus Dealership. Wasn't planning on it, but got such a great deal, I couldn't pass it up. The entire experience was great. Steve, the salemen was very nice and wasn't pushy at all. They are ALL very friendly and it is clear that they want to impress you and make you feel special. After the deal was done, they gave me a full tank of premium gas which was not expected. That was probably $80 or $90. They also didn't charge me the standard processing fee either, which I didn't expect. So, they basically gave me back over $300 after out negotiation was done. I bought this car "as is" since it's a 2004 Porsche. And, after driving it the first day, the A/C went out. Well, they certainly weren't obligated to fix it but they promptly put it in the shop and gave me a courtesy vehicle to drive for the weekend. They still haven't fixed it yet, but I'm certain they will at no charge. Again, they have exceeded all expectations. We also own a Land Rover which we get serviced at the BMW/Land Rover Dealer in town, and although they are good too, they don't even come close to the service and friendliness I experienced at Lexus. The people at Lexus truly make you feel special and that really goes a long way with me. I will certainly consider them in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments