Honda of Frontenac
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Frontenac Honda Dealer Poor Service Tactics
Written by 11/12/2009
onI took my 2004 Honda Element in for it's 60,000 mile required service to Frontenac Honda or Honda Frontenac at Lindbergh and 40 St.Louis.... The guy I spoke to by phone was at lunch when I came in, no big deal right ? Wrong...The problem was when the new guy quoted me a price almost double of the guy by phone charged and began giving me a lecture of why I should have these other things performed..
I felt like I was trying to be taken as a woman which really bothered me by the guy's reflection of tone of voice..Anyway needless to say I won't be going back to that dealer ..I tried contacting their manager/ owner Tom which to this date must still be in a meeting because he hasn't called me back yet...
Even the receptionist said she couldn't understand why they have so many meetings...I hope I can maybe steer off any future problems for any other woman out there listening..
Julie Zumwalt
Des Pere
- Recommend this dealer? No