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Honda of Frontenac


885 S Lindbergh Blvd, Saint Louis, MO 63131 (map)
Today 9:00 AM - 9:00 PM
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Dealership Service Review

1 out of 5 starsservice Rating
Frontenac Honda Dealer Poor Service Tactics
Written by schible on 11/12/2009
I took my 2004 Honda Element in for it's 60,000 mile required service to Frontenac Honda or Honda Frontenac at Lindbergh and 40 St.Louis.... The guy I spoke to by phone was at lunch when I came in, no big deal right ? Wrong...The problem was when the new guy quoted me a price almost double of the guy by phone charged and began giving me a lecture of why I should have these other things performed.. I felt like I was trying to be taken as a woman which really bothered me by the guy's reflection of tone of voice..Anyway needless to say I won't be going back to that dealer ..I tried contacting their manager/ owner Tom which to this date must still be in a meeting because he hasn't called me back yet... Even the receptionist said she couldn't understand why they have so many meetings...I hope I can maybe steer off any future problems for any other woman out there listening.. Julie Zumwalt Des Pere
  • Recommend this dealer? No

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