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Customer Reviews of Pundmann Ford

4.8
Overall Rating
4.8 out of 5 stars(161)
Recommend: Yes (28) No (2)
Write a review: Sales | Service
5 out of 5 starssales Rating

Pundmann Ford is the best.

by Vicki, Bob on 04/20/2024

We love our new Ford Bronco Sport from Pundmann Ford. We’ve worked with Eliot in sales for 7 years and Loren in finance due to their professionalism, knowledge and integrity. We recommend them highly and we love our vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

161 Reviews
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5 out of 5 starssales Rating

Pundmann Ford is the best.

by Vicki, Bob on 04/20/2024

We love our new Ford Bronco Sport from Pundmann Ford. We’ve worked with Eliot in sales for 7 years and Loren in finance due to their professionalism, knowledge and integrity. We recommend them highly and we love our vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

New Truck purchase

by Alan’s truck on 03/09/2024

Very easy transaction. Went well

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Portia E Scott

by Portia Scott on 03/01/2024

I have been with Pundmann since 2018. I have always been treated with respect and friendly professionalism.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Very pleased

by William on 02/16/2024

Great service, got me what i wanted

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Easiest buying process ever!!

by Mac1411 on 12/09/2023

Our salesman Darnell made this the best car buying experience we have ever had to date! He kept us informed and worked to get us a great deal!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great car buying experience

by PeteH111 on 10/27/2023

Perfect in every aspect. Car was as advertised no bait and switch tactics like many dealerships! They were friendly,fast, and ready to deal. In and out in less than an hour and a half. Did me right on my old trade no haggling on either end of the deal. Would definitely recommend to any friends or relatives of mine.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Dependability at it's best

by Rocko1958 on 10/17/2023

Issues with battery, corrected in a very timely manner. Service is and has been great since the purchase date of my F150 over 7 years ago. Have yet to find any dealership/service department that is as dependable as they are.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Knocked its out of the park!

by Jennifer on 10/15/2023

This was one of the most peaceful and less stressful car purchases we’ve ever experienced! I will be back if I am ever in the market again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Pundmann Ford F-150 Purchase

by Ford F-150 on 10/07/2023

A very good experience - good salesman, not aggressive, negotiated professionally and fairly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

My 2023 Ford Maverick

by My Maverick on 08/29/2023

It is just a good as I thought. It was worth the wait. I put in for this in September 2023. The production was delayed many times because of lack of parts. Eleven months later I picked up my 2023 Ford Maverick. It is a very nice truck. Mike Pundmann was very helpful from start to finish and continues to do so. I'm having accessories put on after owning it for a week. Mike assisted me picking out how I wanted the truck built. He was very helpful in picking the accessories. Mike also helped me close on the deal and it went very smooth. I recoomend Mike Pundmann at Pundmann Ford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

mark k.

by markus1 on 08/28/2023

Great over all experience. answered all my questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Wayne Ford

by Wayne Ford on 07/19/2023

Service department is always very helpful with questions and advice.👍

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Pundmann Ford is the best

by debbieH on 07/19/2023

Since we bought our 2015 Taurus from Pundmann Ford we have trusted all it's care with Pundmann's capable pros. The service department is fast, the mechanics are knowledgeable and recently we used their body shop, which guarantees the work for LIFE. I will always go to Pundmann when my car needs anything and the next car I buy will be from Pundmann

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

GT 350

by joseph N. on 06/20/2023

Our 3rd purchase from Pundmann Ford. Weve always been pleased with the no pressure sales and excellent customer service,

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Pundmann Ford

by hill93769 on 05/11/2023

I just purchased a 2023 Ford Escape ST Line Elite from Eliot Star of Pundmann Ford in St Charles Missouri. I would highly recommend Eliot and Pundmann Ford for not only new car purchases but pre-owned as well. Eliot Star is one of the most honest, professional and customer friendly salespeople I have ever dealt with and believe me I’ve dealt with many bad ones. Pundmann Ford makes it easy and comfortable to purchase any vehicle without any pressure of unnecessary ridiculous ad-pm’s like so many other high sales tactics that some dealers do. I would definitely intend to purchase other vehicles from Eliot Star and Pundmann Ford of St Charles Missouri. The REAL HOMETOWN DEALERSHIP.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2016 Ford FLEX

by Lanny W on 04/27/2023

Salesman Wil, knew the product, even though it was used. He was very helpful without being a pushie, smothering salesman, because if so, I would have left the deal ship.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Pundmann Ford

by Mark Fitz on 04/16/2023

Salesman Chance was friendly, professional and very helpful with all aspects of sale. And financing guy was informative and easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Price

by Appreciate on 04/15/2023

I l researched the car on Autotraders and found that Pundmann Ford had what I was looking for and the price was great. Got to the dealer, test drove the truck, met with the finance manager and was on my way in my new truck and it only took 2 hours. The experience was great and the timing was amazing. I am very satisfied..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Buyer of a used vehicle

by JoeFleming on 04/04/2023

I was very impressed with all the aspects of buying a car at Pundmenn Ford. The salesman was not pushy, but very helpful. The finance manager was one of the Putmans, and when I came back to get paperwork and wanted to ask the body shop a question about a paint spot Mike Junior, let me over there and talk to the paint department for me! I will recommend Pundmenn Ford to anyone I know that is looking to buy a new or used vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2013 Chevrolet Taverse

by Stlbluefan on 02/24/2023

Great Transaction, Ever thing went very smoothly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
3 out of 5 starssales Rating

barely satisfied

by Kenm2813 on 02/22/2023

It took over 5 months for our new truck to come in. We ordered the truck on August 20, it was built on October 26 and we picked it up on February 4. There was no help or explanation other than this is the normal process. If this is normal I don't know how they can make any money. It also took 4 hours for us to get through purchase process at the dealers. It was a good thing they were having a slow day or the people behind us could have been there all day.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

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About our dealership

Our motto at Pundmann Ford is "Welcome to the Family". It emphasizes our customer-centric approach to business. We have always treated our customers with the utmost respect and kindness as one would treat their own family members. It's this type of service you would expect from a dealership that has been serving the St. Charles and St. Louis area for over 90 years. Although much has changed in the auto industry since Pundmann Ford first began selling and servicing cars, one thing has remained constant - the customer still comes first.

What sets us apart
Our motto at Pundmann Ford is "Welcome to the Family". It emphasizes our customer-centric approach to business. We have always treated our customers with the utmost respect and kindness as one would treat their own family members.
Amenities
Complimentary Coffee
Shuttle Service
Rental Car Service Onsite
Television
Cable Television