Dave Cross Motors
Customer Reviews of Dave Cross Motors
Dave Cross Motors - Yukon Purchase
byon 04/23/2019
The team at Dave Cross Motors is absolutely fantastic! They made purchasing our new vehicle a pleasure. The process was very straight forward and I felt like I had a direct line to both sales and finance throughout. We were very appreciative of the wonderful service and plan to return for future GMC purchases!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great car buying experience
byon 04/13/2017
I did a trade appraisal online and within minutes I was contacted by Charles I told Charles what I was looking for and when I got to the dealership my new truck was waiting for me great job Charles
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2009 GMC Sierra1500
byon 02/10/2017
I recently purchased a 2009 GMC Sierra 1500 with 69k miles. The truck looked good and ran good. My experience with the sales department went pretty well. We bought my wife a car from there a week earlier and it went so well I decided to go ahead and get this truck. After having the truck for 2 days the service four wheel drive light came on. I tried to put it into four wheel drive and it didn't work at all. I called them and they said to bring it in. They fixed it at no charge. At this point I was a little disappointed but still happy with my overall experience. Two days later the check engine light came on. I brought it back in. They said everything seemed to be working right and that they would just reset the light and see what happens. Two days later the check engine light comes back on. I brought the truck back in. This time they say that there are multiple issues including the mass airflow sensor among other things. They are willing to cover some of the expense but they want me to pay $170 for my share. Then after talking to them they tell me that there is a chance these repairs will fix the check engine light but there might still be other things wrong. So to recap I just paid $23000 for a truck that I was told was in mint condition and before I'd had it three weeks I had to take it back to get it fixed 3 times and now they want me to pay for things that may not even fix the problem. There is no way they didn't know about at least a few of these issues when they sold me the truck. I'm sure they were just resetting the lights regularly until they sold the truck. Very dishonest dealership practices. If you are buying a new car here you might be ok but I'll never trust a used car from here again. They definitely aren't going to make sure they are selling you the good car they are promising.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Dave Cross Motors - New car sales
byon 06/15/2016
Sales professional Ken Auch was great to work with. He made spending a lot of money an almost pleasant experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New 2016 Buick Encore
byon 04/15/2016
Superior customer service and a real interest in the people who come to shop for a car are what separates Dave Cross Motors from other dealers. This is 2nd car we've purchased from Dave Cross Motors and we always seek out Matt Cross. His friendly, no pressure attitude and professionalism make him someone I always recommend to others. Matt's customer service skills are outstanding!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2015 Encore
byon 07/17/2015
Matt at Dave Cross Buick GMC will go completely out of his way to make sure you are getting what you want at the price you want it. We have purchased 6 automobiles and have never been disappointed in the outcome, service, customer service and the wonderful caring staff. I have been to other places and this is the best.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Two for One!
byon 02/19/2013
Tim (our salesman) was great! In fact, so great that my friend who on the way to the dealership had been saying she would never buy a brand new car and not a Buick at that, drove away with a 2013 LaCrosse! The experience was great but I would like to see the length of time it takes to sign the paperwork once the decision has been made and financing secured, be shorter.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Very pleasant experience
byon 05/12/2009
Dave Cross Motors has exceeded all my expectations in purchasing cars. I have purchased several cars from Dave Cross Motors and each experience was very pleasant and very professional. Matt and Chad have been very helpful and attentive, without being pushy. I willcontinue to buy my cars from these gentlemen.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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