Van Subaru Service Reviews
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Van Subaru Service Reviews

  • 90 NW Vivion Rd
  • Kansas City, MO 64118 (map)
  • (877) 231-7731
  • Chat with Dealer

Service Reviews

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Service Rating Service not preformed By jsteel07 on 04/03/16 10:58:20 AM PDT
Recommend this dealer? No

PSA: Please do not buy a car from these people you are wasting your time. Use them as as show room and leverage that at another dealership. They do not stand behind their word or their product. Let me tell you about my experience at Van Subaru. After purchasing our car we were told to come back f...
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Service Rating charged for work that was not done By Polargold on 12/19/15 01:51:32 PM PST
Recommend this dealer? No

Took my Crosstrek for oil change, tire rotation and to have bulb replaced in tail light assembly. The next day the tail light bulb was still out and when I complained I was informed I need waste another whole morning sitting while they change the bulb again. I am searching for another place to tak...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service advisor rude and unknowlegeable By ripdaddy on 04/23/14 01:09:21 PM PDT
Recommend this dealer? No

Son's new STI had a problem and visited all three area dealers none of whom treated us very well or resolved the problem. The absolute worst was Van's. I absolutely would not buy a car from them and experience with the others (Olathe and Lee's Summit) have me reconsidering buying a Subaru, period.
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Service Rating 1999 Subaru Outback Service on Head Gasket By dmoney128930 on 07/31/13 10:07:56 AM PDT
Recommend this dealer? No

I was misinformed, disrespected, & lead on by people who are suppose to have integrity Service Technician-Preston General Manager- Joe A. I took a 1999 Subaru Legacy Outback 2.5 liter into Van Subaru for service because it was having issues & not getting enough power. A certified technician overl...
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