Roberts Robinson Chevy Buick GMC
Customer Reviews of Roberts Robinson Chevy Buick GMC
Trailer brake controller accessory install
byon 04/08/2024
The service department got me in right away at the time specified. Professional install. It tucked up underneath the dash and viewable through the steering wheel hole.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Trailer brake controller accessory install
byon 04/08/2024
The service department got me in right away at the time specified. Professional install. It tucked up underneath the dash and viewable through the steering wheel hole.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 03/14/2023
I had an oil change with tire rotation on 3/6/33. After my appointment my car sounded off. Had 2 people verify this odd noise. Called the dealership who didn’t want to look at it. Finally a friend got ahold of someone and they were willing to look at it. Upon looking at it my tires had busted belts and were unsafe to drive on. This was never brought to my attention ans could have been very unsafe.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
1 Comments
Standard service
byon 05/01/2021
On time and friendly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Auto claim repairs
byon 05/06/2019
Chris was efficient. Kept me informed about the status of my car with the claims adjuster and provided exceptional customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Captiva
byon 11/25/2018
I'm always pleased with the service I get. They listen to me and jot down my complaint even if it doesn't show up for them.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 01/06/2017
Everyone was very on top of things making sure the deal went smoothly. The vehicle was ready to go when I arrived to do paperwork. Monty was very helpful in setting up the new vehicle; pairing my phone, going over the touch screen, etc. Mike was very responsive to emails during the negotiating process which was greatly appreciated as well. Everyone I interacted with seemed to really care about the service they were giving. Thanks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Highly recommend
byon 12/01/2016
I was taken care of like family. Very helpful staff. Everyone was friendly and had many conversations with different employees while waiting for my paperwork to finish. 10/10 service, was never a dull moment and made getting my new vehicle very memorable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments