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Red Wing Buick Chevrolet

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Customer Reviews of Red Wing Buick Chevrolet

4.5
Overall Rating
4.5 out of 5 stars(10)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Great car maintenance

by Bud Jay on 10/02/2022

Mike makes our visit "Personal". All questions are answered clearly, and all costs are estimated, and any added problems are communicated as they are found and before added costs incurred. Great place for "car care".

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
10 Reviews
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4 out of 5 starsservice Rating

Denise

by Deniseclay on 04/28/2023

Great job dealing with my car. I feel like I'm in there every other day with something....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great car maintenance

by Bud Jay on 10/02/2022

Mike makes our visit "Personal". All questions are answered clearly, and all costs are estimated, and any added problems are communicated as they are found and before added costs incurred. Great place for "car care".

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent Service

by Lorelei on 02/04/2021

Went in for routine oil change and tire rotation. Other concerns were found and addressed with Cody. Was able to get other issues fixed the same day and was provided a vehicle for other scheduled appointments and obligations planned for that day. Beyond satisfied with customer service and repairs!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

service area

by nesteby on 03/14/2019

he did a great job keep me updated on where my car was.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Emilyrw on 01/24/2019

Very helpful, responsive and professional

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by Bobjen18 on 08/06/2018

Great service and friendly and helpful staff. Felt informed and aware of what was needed to take care of my problem with my car. I'm

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starsservice Rating

Service Engine Light Problems

by adslfkj on 01/30/2018

Came in because service engine light was on and because of that, remote start doesn't work. Problem was "fixed" at a cost of $527. Engine light went back on the next day. Set up another appointment, in the mean time the light went back off. Called and mentioned that the light went off and asked if I should still come in and was told yes. Came in and was told that without the light on nothing could be done. Appointment lasted two minutes and completely wasted my time. 7 hours later the light went back on. I will be going back to them to fix this issue and after that I will never return to this service center.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

Chevy cruze

by Deanweiss020 on 10/21/2015

They were awsome to work with. Very friendly. Explained everything very good. Would love to go back to that dealership for my next vechile.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Service on 2013 Malibu

by MarionJ on 06/25/2015

I have been a customer at Red Wing Chevrolet for many years. They are friendly , courteous, and make you feel good about bringing your car in for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starssales Rating

Will not return

by Crunch561 on 12/26/2013

I recently purchased a vehicle at Redwing Chevrolet and traded in a car. I am not pleased with the transaction and felt compelled to voice my opinion. My wife and I thoroughly researched the Traverses and are pleased with the car so far. However I am very displeased with the trade in price we were given on our trade and the way the trade was handled, especially now that I see that they are currently listing it for, $6,900. The original offer from the salesmen was $2500, which is an insult since they are selling on various sites for between 6k and 9k. We should have left at that point, and I regret not doing so. After spending almost an hour tearing down our car, while avoiding discussing any shortcomings of the Traverse (needs tires, already on its 3rd owner, soft brakes), and leading us to believe that Kelly Blue book was inaccurate on both trade in price and retail, we did begrudgingly agree to $3400 for our trade in. Only to see the car current listing price on their web site is OVER the KBB price. The most upsetting part was the salesmen’s adamant opinion that KBB was “well overpricing” and “very inaccurate” for our trade in after agreeing our trade was in excellent condition. When I brought my concerns up via email, I promptly received a call back from the dealership defending the original deal and trade in price and stating that they had to add $1500 of parts to the car and listed off 2 tires, a bearing, and a battery. I’m not sure where they are buying their parts from, but I hope they were gold plated, in every other shop that’s maybe $400 worth of parts. And again, the salesmen would not address the shortcomings or our new vehicle. While my wife and I do take partial blame for accepting the trade in price, we were both upset over the current retail when out trade in price is taken into account as well as the response to our concerns after the fact. We will not be back to the dealership and will do our best to see that anyone who will listen does the same.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
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