Anderson & Koch Ford
Customer Reviews of Anderson & Koch Ford
Great experience
byon 03/11/2024
I bought a 2004 GMC Envoy couple months ago. I was surprised a dealership would have a good used SUV in my price range. The salesman Adam was very nice and accommodating. He worked with me on the price and even fixed an issue before I bought it so I could drive away confident knowing I had a vehicle I could trust. I would definitely go there in the future. Overall it was a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 03/11/2024
I bought a 2004 GMC Envoy couple months ago. I was surprised a dealership would have a good used SUV in my price range. The salesman Adam was very nice and accommodating. He worked with me on the price and even fixed an issue before I bought it so I could drive away confident knowing I had a vehicle I could trust. I would definitely go there in the future. Overall it was a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Bronco Sport
byon 02/06/2024
Anderson & Kock Ford were great to work with on the purchase of our new vehicle. They were quick to follow up and answered all our questions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jills Maverick
byon 02/02/2024
We are very happy with service we got from Rob Forrest on purchase of our 2024 Ford Maverick. We look forward to miles on it and see how it performs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
owner
byon 01/15/2024
my wife and I looked at different dealerships and wanted one that was close. When we looked at some used cars and a new car with full warranty and service plan was our best choice Very helpful salesman at Ford was great
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Order
byon 01/10/2024
They were great to work with for my special order. The dealer honored all commitments and the whole process from order to delivery was smooth and problem free.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
My new 2024 Bronco Sport
byon 12/26/2023
The salesman was very knowledgeable and helpful and the GM got me a great price and went through all of the financial options i had.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2023 Ford F-150 Order-out Purchase
byon 08/07/2023
I had been casually shopping around for a 2023 Ford F-150 SuperCrew for some time; and using the Ford website to build the vehicle, I had a pretty good idea exactly what options I wanted. I contacted Anderson & Koch Ford over the phone to get their best price for an order-out. Post-covid, most dealerships have not been very competitive and have been selling F-150's at MSRP with NO discounts other than the Ford factory incentives. Anderson & Koch Ford offered me a very competitive price, a few hundred dollars less than my next best offer, and several thousand dollars better than most dealerships around the cities. Definitely worth the short drive up to North Branch. I went up there that same day and ordered the truck through Rob Forrest, who was very knowledgeable and easy to work with. The pricing was exactly as they stated over the phone, and the sales transaction was very straightforward and transparent. I was made aware of some additional available options (which I declined), but there were no high-pressure sales tactics. I ordered the truck in early-June, and took delivery 6 weeks later. I was very pleased with Anderson & Koch Ford, Rob Forrest, and the entire process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 07/27/2023
We had a great experience purchasing a used car from Anderson and Koch Ford. Staff was helpful and friendly. All our questions were answered. They cleaned the car up wonderfully right before we left the lot as it was a surprise for our daughter. We would absolutely work with them again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ford Edge
byon 06/18/2023
Wonderful customer service at Anderson Koch Ford. From the very first inquiry about the 2016 Ford Edge to handing over the keys every thing about my purchase went smooth and quick! Highly recommend!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good sales experience
byon 05/25/2023
Salesman was very knowledgeable on the brand, walk around and test drive went well. Finance went quick and also very knowledgeable, we will be back.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchased a used Suburban
byon 06/28/2020
Our salesman was Tim Luke and he was quite helpful, did not push, but he tried to answer all questions. We would deal with him again and that's more than I can say about most car sales people that we have dealt with!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2012 F 150
byon 08/26/2017
Easy to schedule service over the phone, fast service once I arrived and oil change and other basic tasks completed promptly
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2012 Ford Focus
byon 06/29/2017
Always friendly and helpful and able to get me in soon. Was only disappointed as my car is having transmission shudder problems again and I was told it's out of warranty and shouldn't be. A part was replaced for this and should still be under warranty.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
oil change
byon 12/08/2016
Fast for a oil change and a clean place and good people
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service and friendly employees
byon 07/15/2016
They take care of their customers and make sure every need is met they do good work and won't let the vehicle leave until the work is 100% done
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
Great service
byon 07/05/2016
Service was on top of my service at all times. We went next door to grab a bite and the car was ready when we got back. Much appreciated.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Anderson Koch review
byon 07/03/2016
We liked the no pressure sales approach. We felt our salesperson was not trying to deceive us or push us into things we did not need. He seemed like a very nice person.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
F250 Super Duty
byon 06/20/2016
You listened to what my requirements were for the new F250. There was no pressure to buy something different. I received fair trade in values for my vehicles. The new vehicle was delivered within the time stated. Tony, Brian, Bill and Jeremy were great to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
it was good
byon 06/17/2016
In on time out when needed to be. They always explain what they did and what if anything was found during the safety inspection.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service.
byon 05/30/2016
Our salesman rob was excellent new what he was talking about took care of everything. We love our f350.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wonderful place all around will recommend them to everyone
byon 05/07/2016
We bought a used ford escape from them in 2014 and after looking all over for the one we wanted we received a call from Brian the manager with the exact one we wanted and the price was cheaper then anyone else. Recently we had an issue with the windshields wiper motor. My wife went out in the morning to leave for work and the wipers were froze to the windshield and she turned them on and they started to make an heck of a noise so i pulled it apart to find out that the moter had stripped so i called Anderson &Koch Ford in North Branch and t talked to a Rob in parts to order some parts for the wiper system and he was very knowledgeable and ordered me the parts i needed and they showed up that same day whinch was awesome. I picked them up because i was going to do this my self to try and save a few dollar's. Well i thought i was pretty mechanically inclined, maybe 20 years ago so i call back to the dealership and they tell me to bring it in. So when i got there Mark in service was absolutely wonderful and got right on it and they tore it all apart and with cars now a days we cant really work on them anymore Mark had it all back to normal and i made to my appointment i had with time to spear. I would really like to thank everyone at Anderson&Koch Ford for everything from the purchase to the parts and to the service it all went so smoothly and i will for sure buy from them again and i will send everyone i know to them because of the experience i had with them. Thank you Rocky and Angie Larson
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
