Inver Grove Ford Lincoln

I was at Inver Grove Ford over the weekend due to my car not starting. After having to have it towed in I was a little frustrated. The staff there was so understanding and helpful, offered me a free shuttle ride home or to call and schedule a rental vehicle for me. I wanted to wait there until they figured out what was wrong with my vehicle, the service writer then showed me where the customer lounge was. After a short while, the service advisor that had helped me when I got there came out, explained in detail what had happened and what had to be done to fix it. He also had all the pricing information ready. After deciding to go ahead and have the repairs done he again asked if I would like a ride home or a rental vehicle...Everyone that I had to work with was so helpful and understanding to my situation. ~Rachel