Inver Grove Ford Lincoln

I recently purchased a Ford Escape SEL with the help of Jim J. as my sales associate. Jim was extremely accommodating, very attentive and gave me some great ideas and suggestions when purchasing the vehicle. He's a wonderful sales associate. I felt very comfortable with my experience. Tammy E. and Catrina C. were also so very friendly and helpful. Their bright, sunny personalities make them great ambassadors for your company. I've had to return to the dealership for some minor tweaks and everyone at Ford, i.e., Eric L., was so great to work with. Extremely patient with me while I tried to master all the electrical gadgets that were new to me! I have always purchased Toyota's and was actually looking to purchase a Nissan this time around after I lost faith in Toyota's quality. But after researching vehicles for the needs that best suited my taste, I was sold on the Ford Escape. I absolutely LOVE my SUV. But I also love the overall experience I had at your dealership. From the selling floor, the aftermarket sales, the financing department to the service department, your pressure free, friendly and helpful environment made my visit very comfortable and helped ease some of the stress that is associated with purchasing a new vehicle. Thank you all for great customer service. You all deserve a much-appreciated pat on the back!