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Suburban Chevrolet
12475 Plaza Dr, Eden Prairie, MN 55344 (map)
Today 8:30 AM - 5:00 PM
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Dealership Service Review

5 out of 5 starsservice Rating
GM Recall Services: 2012 Impala & 2007 Saturn Aura
Written by Mark_Okey on 11/05/2014
Your service advisor Sean was very professional and courteous, and went out of his way to make me feel welcomed. Also, he was able to schedule additional recall notices on our 2007 Saturn Aura for the very next day. Also, I found your scheduling process and email reminders to be a great benefit to your customers. Also, I appreciated the direct survey call/follow-up to verify my satisfaction...Job well done all around!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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suburbanchev on 11/24/2014
Dealer Response
Thank you for leaving your feedback. Mark. We are very happy that we were able to address your service concerns, and that you enjoyed working with Sean. At Suburban Chevrolet (Eden Prairie), our goal is to provide efficient and knowledgeable assistance without being pushy. We are glad that we succeeded in this goal with you. Feel free to stop by again anytime you have questions. Sincerely, Craig Anderson- canderson@suburbanchev.com
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