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Metropolitan Ford

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Metropolitan Ford
12477 Plaza Dr, Eden Prairie, MN 55344 (map)
Today 8:30 AM - 8:00 PM
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Dealership Service Review

5 out of 5 starsservice Rating
Service with a Smile
Written by trader_bill on 10/31/2015
I was greeted nicely and then after looking up the records turned over to my regular service rep, Todd. They completed the work in an hour which included rotating tires. Then, Todd came into the waiting room and explained what they had done. including washing the car. Note also that we had a prepaid service agreement so there was no incentive for him to tell me that I would need new brakes on my next service. Just doing his job...well.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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