Luther Bloomington Hyundai
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Extended Warranty is a must
Written by 05/11/2011
onI've got a Hyundai Sonata with 10 year/100,000 mile "bumper to bumper" warranty.
I've never had a problem with warranty service, ever.
I pick up my car, and the price is $0.00.
I never get any pressure to purchase unwanted services.
I never get any grief for have regular maintenance performed elsewhere.
I would never buy a Hyundai without an extended warranty considering how many system failures I've had.
In eight years I've had the following replacements: a transmission, wheel bearing, ignition coil, windshield wiper linkage, side airbag, body trim clips
Other services are priced excessively high in my opinion. While doing warranty work, they charged me $120 to reconnect a loose wire for my airbag. If it had to be replaced, it'd be covered under the warranty, but since it was merely loose, I had to pay.
I was shocked to receive a bill for $650 to replace spark plug wires that were 1,100 miles out of warranty. Regular 30,000 mile check-up maintenance; $531.
5/6/2011
I just had both front wheel bearings replaced, again.
They were just replaced 6,000 miles ago.
The work was top notch.
I just always have this nagging feeling that Hyundai scrimps on quality to keep the cost down.
I guess the old adage is true, you get what you pay for.
On the other hand, the total cost of ownership of this car over the last 9 years has been extremely good.
So what am I complaining about?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes