Customer Reviews of Fischer Honda
Great Dealership
byon 10/11/2023
Great staff, our salesperson cares about your needs. Listen to what you want and recommends the perfect vehicle for you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Customer
byon 11/21/2023
My experience I guess was ok. There is usually a young man in the service department named Matt. Well he’s not there anymore. They moved him to parts. So I had to deal with Joe who is now in the service department. Long story short I like Matt better. But they took care of my vehicle and it is working fine. I have been visiting Fisher Honda for quite a few years. They always do a great job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fischer Honda is the Best!
byon 10/13/2023
The service department is tops. They are knowledgeable and not out to take unwarranted money from customers. I’m a single woman. The guys at Fischer make me feel cared for and they are very respectful. I’ve taken my car for schedule maintenance for 4 years. The previous owners took it to Fischer as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Dealership
byon 10/11/2023
Great staff, our salesperson cares about your needs. Listen to what you want and recommends the perfect vehicle for you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Mr. Eric S Jackson
byon 09/11/2023
Todd always, always, always is incredibly efficient and honest.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service manager issues
byon 06/26/2023
So I will start off this review saying that the service done to my car was done thoroughly and was done by a friend who is a lube technician he messaged me on Facebook and let me know what was going on with my vehicle blah blah blah now today June 26th I had an appointment at 7:30 a.m. I'm having issues with my driver's seat belt not properly retracting I arrived at the building the service manager Darrell greeted me and asked me why I'm there I'm a past employee upon purchasing my vehicle from them I received two free oil changes the second one was good The first one it took two hours to get the oil change done I left them a bad rating because of it after being a past employee I know it doesn't take that long to do an oil change especially a warranty oil change so back to today in 26th I was denied service by Darrell the service manager due to me leaving a one-star review for my oil change taking over 2 hours and having to sit at the dealership with my eight and a half month pregnant girlfriend So now I wasted my time and my gas for an appointment that was not upheld due to the service manager acting like a child
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Fischer Honda
byon 09/06/2018
Great service. Honest employees. Got my vehicle and others done very quickly and efficiently. Would recommend to anyone!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
No pressure and I got the best deal
byon 07/18/2017
I shopped around, and was happy to finally get a sales person that understood my needs. Got the best deal and great customer service.
Honda Review
byon 06/03/2016
I was not able to arrive in a timely manner due to traffic delays on I-94. I was greeted right away by Nichole...she zipped through the paperwork....and the mechanic began ....In no time the car was ready...complete with car wash! Thank You!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
3 Comments
Service for CRV
byon 06/03/2016
I have a Accord and a CRV and get all my service done at the Honda dealership. I am always pleased with the service as it is prompt and with estimate. Everyone I deal with is always very courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Myself
byon 05/29/2016
Can't believe got my brake done In a hour.awnson!!thankyou!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Check up oil change 160,000
byon 04/10/2016
Love fisher Honda service department!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Greatest Service ever
byon 04/09/2016
Really enjoyed the quick professional service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service on 01/21/2016
byon 01/24/2016
I came in for an oil change on my 2010 CR-V. I am retired and do not drive a lot so I wondered if an oil change was advisable since the last one was 6 months ago. I was told within a month I should have it done so I scheduled at mutual convenience. I discussed a possible rim leak on the right front tire and that was investigated. I also requested wiper blade inserts and that was done. This time the technician remembered to change my viscosity setting to 100% for which I was grateful. This has been forgotten during previous oil changes. Wait time was not long and, as always, everyone was pleasant to interact with. That's why I come back to this dealership. Honda is a good auto but service is so important and just for that fact I will consider a Honda again when I am ready to purchase a new vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Not great
byon 01/11/2016
Went in for routine scheduled maintenance and was informed by maintenance department that car needed more work than anticipated. Paid for extra work but car is now making noises it didn't make before. Not sure what to do, they also told me the tires I bought there a year ago are in need of replacement. Feel they don't really have good mechanics anymore,
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Outstanding Service
byon 12/02/2015
After being in an accident with my 2004 Honda Odyssey that was a total loss, it was time to search for another. I had inquired to several. But Fischer Honda in Ypsilanti stood out.Salesman Donald Prevost-Hart contacted me and answered all my questions. My husband and I scheduled a test drive, loved it! Donald accepted my offer, worked with my financial institution,got my plates transferred, etc. He went above and beyond to make everything smooth and seem simple. He was never pushy, just very pleasant! Thank You all very much! Bonnie Curtis and family
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
3 Comments
Excellent service
byon 11/28/2015
I came in for just a change to snow tires and an oil change, but when I was told the rear break pads were shot, and that they could be replaced that day and in a hour and a half, I felt greatly relieved that I would be safe and on the road as quickly as humanly possible. I feel ver well cared for at Fischer Honda!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fabulous Lease Deal
byon 10/21/2015
I've been a Fischer Honda customer since 1992. Working with Mike Mirza has always been an exceptional, positive, and professional experience! This lease deal was no different.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Paied off longer trip to Ypsi
byon 10/15/2015
I traveled to the dealership at Ypsi because the dealership has better rating than the one in Ann Arbor and it turned out as great choice. They were so attentive to my request and fixed my CRV in a cheaper way, cramping the heat shield instead of replacing it, even though they could have just lie to me. Also they made a very little mistake and when I raised question to fix it, they did not seem annoyed at all and recognized that they made the mistake and fixed it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 09/11/2015
Always fast and efficient at Fischer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Customer
byon 09/05/2015
The Dealership performed quality work and exhibited respectful customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Quick and easy!
byon 08/22/2015
No issues purchasing my vehicle. When I arrived the paperwork was almost entirely completed; 10 - 15 minutes with the financial person to sign documents and I was driving away.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
Fischer Honda tries to make the service experience hassle free. Ask about Free Powertrain Warranty and Free Oil Changes! Receive a complimentary car loaner if you have a Honda recall or any service over $300. Need a ride somewhere or need to be picked up? Let us know. We can help. (734) 483-0323
2 Comments