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Babb Ford Sales

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Customer Reviews of Babb Ford Sales

5.0
Overall Rating
5 out of 5 stars(29)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Babb Ford

by *Elaine* on 01/29/2023

Purchased my Third vehicle from Babb Ford. I go back because quality, service, and expertise is impeccable. They make purchasing a vehicle easy like helping a friend or neighbor.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
29 Reviews
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5 out of 5 starssales Rating

Babb Ford

by *Elaine* on 01/29/2023

Purchased my Third vehicle from Babb Ford. I go back because quality, service, and expertise is impeccable. They make purchasing a vehicle easy like helping a friend or neighbor.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Service,Great Deal,Great People

by TJA1966 on 06/20/2017

Mike rushford was excellent to work with.He got our ford escape within one day. Everyone was helpful in our purchase of our ford escape. Monica was excellent in helping with financial part and the final paperwork. It was a very rewarding experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Babb Ford

by Jazvara on 10/07/2016

The service department was great they did a great job at the repair and they showed us how to use our sink system we are very excited and we will recommend Babb Ford

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Fast friendly service

by Gravelgert on 09/25/2016

As always, Babb Ford provided great service in a timely manner. The service staff is always friendly and informed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
4 out of 5 starsservice Rating

Wonderful!

by 34meganc on 08/12/2016

Very friendly and easy to work with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great services

by Beckster96 on 07/15/2016

Great dealership! Loved working with them! Jeff was very helpful. He answered all my questions and was available when I needed him. It was great to find just what I was looking for with a great price and no hassle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Service

by sueannwalz on 06/20/2016

The staff is always very helpful when I go there. They are very friendly (all of them) and it doesn't seem long and your vehicle is ready. Never had a problem there with anything!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Real family friendly business!!!

by Gtlakes on 05/30/2016

Made you feel part of the team. No hassell, pushy salesman. Very professional yet personal. Will definitely recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2016 Ford Escape

by Lwernette on 04/16/2016

Staff was very friendly and willing to help with ANYTHING! I had a scratch that I found when I got home from picking up my vehicle and called them and we are going to get it right in and fix it. Very fast and friendly service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Excellent services.

by suitguy on 04/09/2016

Babb Ford performed to my expectations. I was very happy from the start of the process to the finish.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Always acceptable service

by FordOwnerhappy on 02/05/2016

Service was excellent. Our warranty was honored. I received phone calls updating me on repairs being done and progress being made. I always get my oil changed at Babb Ford. It is actually less expensive than quick lube and the proper oil is always available. In addition, we are never bombarded with recommendations that are not required. For instance transmission flush; I wouldn't let an amateur touch the transmission in my vehicle or buy a battery on their recommendation. I'd go to Walmart first and I don't like the way Walmart services vehicles either.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience!

by Suitguy on 02/01/2016

My wife and I purchased 2 cars, both 2013's, and the process was quick, painless, and efficient. Both Bob With the selection process, and Monica with the financing end of the process, we couldn't be happier. I would definitely recommend this dealership to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great Service

by Fordf1508600 on 11/06/2015

Great customer service!!! Jamie from the service department helped us. He did great work and was very personable. Thank You!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Turn signal repair

by Fergiesl on 10/17/2015

Staff was very helpful and efficient as always. Completed work in a very timely manner

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Satisfied in Traverse City

by dobarne on 09/18/2015

I'd like to thank Jeff and Monica for their friendly, fun and professional attitude. The car is pretty much everything I need and didn't break the bank. The drive was nice and not far from Traverse City. A big city dealership in a little town, who could ask for more?

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Helpful, friendly staff

by Sistereangel7 on 08/29/2015

I purchased a used vehicle from Babb Ford. The salesman was very helpful and answered all my questions and concerns, he never got pushy or tried to sell me something I didn't want. I would highly recommend anyone to go check out the friendly staff and nice line of new and used vehicles at Babb Ford, you won't be sorry.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Extremely satisfied

by Shelly585382 on 08/11/2015

I was very pleased at the friendliness of the staff and the ease of having our vehicle serviced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starssales Rating

Happy owner

by CEO3443 on 07/16/2015

I have purchased many new and used vehicles over the years, and I'd have to say, this was the easiest and most painless. The price was great. Jeff got the vehicle I wanted, quickly. And in my book is a fantastic and honest salesman. And Monica was fast and wonderful on the paperwork. Mark Sassin President/CEO Sports-Tech LLC Luther, MI.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great experience!

by bwayne0436 on 07/09/2015

Purchased a new Focus. Jeff Babb did an excellent job in getting me a fair deal for my trade in. Monica was also very efficient in getting the finance portion of completed. Overall, a very positive car buying experience and will highly recommend this dealership to others!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Brakes checked.

by Escape132051 on 06/20/2015

I will always take my vehicle to Babb Ford. I bought it there brand new. I love it and I love their service. Service Manager, Jamie, is the best in my book.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
5 out of 5 starsservice Rating

Oil Change and Tire Rotation

by materielgenera on 06/19/2015

I was the first one in. It did not take long to give the oil change and rotate my tires.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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