Feldman Kia
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Dealership Service Review
service Rating
2011 Sportage at 45,000 miles
Written by 09/25/2014
onI took in my 2011 Sportage AWD for it's 45K maintenance service WITHOUT an appointment. Service manager Andrew J was able to fit my Sportage in their busy schedule right away. Service was done faster than I expected and the service technician found that my passenger side rear shock was leaking. Andrew promptly got a new one ordered and set up a return appointment for this Saturday at 8:00am. The Feldman Kia dealership not only gave me a great deal when I bought the Sportage, but has consistently provided superior service for it over the last 2 1/2 years that I have owned it. Other than the leaking rear shock, I have had ZERO other problems with my Sportage AWD and consistently get 30 to 32 mpg on the highway. Great car, great deal and great service at Feldman Kia keeps me coming back for service (oil changes every 3K miles). I have recommended this dealership to everyone who asks "How do you like your Sportage?", and would buy another Sportage, IF (and that is a BIG if) my current Sportage finally gives out on me!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes