Campbell Ford Lincoln
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Cars bt [violative content deleted]
Written by 02/07/2011
onBUYER BEWARE!!
This is the worst place to buy a car ever!!!
They never give you the price right away and if you say you've not been on their website, when they do finally quote a price, it's THOUSANDS OF DOLLARS MORE than their advertised web price!!
They will tell you they are going to appraise your trade and then hold your car keys hostage, doing anything to keep you from leaving without making a purchase!!
In the finance office, they will hammer you for hours on warranties and extras!! And in the end, even if you decline, they will try to slip one in regardless.
They did this to me, sold me a warranty without my consent by slipping an extra form to sign in with the title paperwork! When I found out about it, while looking over the paperwork with my credit union, they first refused to cancel the warranty and ultimately only did so on threat of legal action, MONTHS LATER!!
And don't get me started on the service department...I had an oil change there and they didn't even fill my brake fluid!! They typically charge 100-200% more than other garages in the area FOR THE SAME JOB!!
The General Manager, ALLEN BLAD, is a foul man, I've seen him yell at and belittle his own employees on the showroom floor as well as overhead him calling customers "Bums" and even worse when he thought no one was listening!!
AVOID THIS DEALERSHIP LIKE THE PLAGUE!! Jordan Ford, C. Wimberly, Gurley-Leep, Eby, Sieman's, etc, there are just too many other Ford Dealerships out there to go on supporting these [violative content deleted]!
I've tried to support my local community by doing business in Niles, BUT I WAS BURNT BADLY and will never return!! LEARN FROM MY AGONIZING EXPERIENCES AND DO NOT DO BUSINESS WITH CAMPBELL FORD!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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bnbdavis on 02/20/2012
I live in this area, and am quite concerned about the report above regarding this dealership. It is quite true that there are many dealerships in the area, so I want to be careful to choose a dealer I can have a relationship with for the long haul. Price, service, how I am treated are all important factors. Unfortunately, how this dealer responded to a negative review does not reassure me. Just the facts, and none of this childish name calling would have been professinal.
Reportcampbellford1 on 04/25/2011
Dealer Response
Again a fake review written by a disgruntled ex-employee. He also posted a fake review in the service review portion using the same fake name (how dumb to you think the public is Stephen?). Edmunds unfortunately does not have a policy to remove obviously fake reviews. Please disregard this review as it is nowhere near truthful or accurate.
Reportcampbellford1 on 04/22/2011
Dealer Response
Hello Stephen Riner. Another bogus review I see. Too bad you can't just find a real job and stop leaving nasty untrue reviews all over the internet. I invite you to stop in so we can discuss this further. In the meantime find something else to do.
Doug Campbell
Campbell Ford Lincoln
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