Subaru Of Muskegon
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Best Subaru Purchase Experience Ever
Written by 07/25/2016
onMy friends asked me why I would drive 50 miles to buy a Subaru when there is a dealer just down the road from me, less than 4 miles. It is a simple answer, Customer Service.
It is easy to see why Subaru of Muskegon is listed a Premier Dealer on Edmunds, a winner of the Subaru Stellar Care Award, and Subaru Dealer of the Year. This purchase was my third Subaru and by far the best experience ever! From the initial greeting to the step-by-step introduction to the functionalities of the 2017 Outback I purchased, sales specialist Austin Gressett was truly a professional and a credit to Subaru and the dealership.
Missing was the commonplace, high pressure sales presentation; Austin was informative, helpful, answered my questions, and offered many insights to new features I otherwise might not have asked about or known about. He even took the time to pair our phones to the car, something not done by my previous, 4 mile away dealer.
I highly recommend Austin and the entire Subaru of Muskegon team for anyone wishing to purchase a Subaru and requiring a Customer Service focused sales staff and dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes