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Bill Brown Ford


32222 Plymouth Rd, Livonia, MI 48150 (map)
Today closed
Sales Rating
Recommend:
Yes (10) No (1)
Service Rating

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Dealership Service Review

5 out of 5 starsservice Rating
Awesome Service Department
Written by kcarter4 on 05/02/2013
Its been a pleasure, as usual, to deal with Bill Brown Ford. This is the 2nd time I have worked with Al L. He is knowledgeable and very helpful. I would recommend anyone to go see Al! The 2nd day I had the vehicle, I ran over something that got lodged in my tire, and the service department took care of it immediately. My 16 year old daughter had to take it in because I was working and they made the experience very easy for her and were very professional. And best of all, they took care of everything with no charge to me! I will always shop at Bill Brown Ford and will use their service department. They provide the best customer service, are very professional, kind and helpful. Thank you to Al L., Pete B. and all involved in service.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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