Customer Reviews of Feldman Chevrolet of Lansing
Equinox Lease
byon 10/11/2023
Jacqueline Rhine is AMAZING! She listened to everything I was looking for, helped me really look into all of my options and made the process so easy! She is very knowledgeable and personable. She is definitely doing everything she can to get you exactly what you’re looking for! Thank you again for getting me into my perfect new Equinox!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Extremely disappointed
byon 03/13/2024
I've had my vehicle in the shop at Feldman three times without it being repaired. This non repair is a safety concern and is hindering my job.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Equinox Lease
byon 10/11/2023
Jacqueline Rhine is AMAZING! She listened to everything I was looking for, helped me really look into all of my options and made the process so easy! She is very knowledgeable and personable. She is definitely doing everything she can to get you exactly what you’re looking for! Thank you again for getting me into my perfect new Equinox!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Customer Experience
byon 06/28/2023
We had a wonderful experience with Feldman and Stefan Walker, who did a great job handling the majority of our sale remotely; communicating promptly and appropriately; and working hard to get us exactly what we wanted when we needed it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Exemplary Sales and Service
byon 08/24/2022
I am very pleased with Feldman. Jeremy secured my little Malibu and 'fought off' other sales persons until I could get the deal finalized. He was very knowledgeable and courteous and if his desire is to continue sales, he will become one of the great legacy employees for Feldman. The service staff (including Mike) and the Zac in financing were equally great to work with. Marilyn at the pay window is also a courteous person who added to the fun contacts we had.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
brian and vicki chaney
byon 12/18/2018
friendly and very accommodating
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
RN
byon 03/08/2018
This place is exceptional! My salesman, Elliot, went above and beyond to get me into an amazing car. I couldn’t be more pleased!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Tires
byon 07/21/2017
Was there about 4 hours, but was entertained the whole time. Amazing how many people come through the doors in 4 hours. All the smiles and the "Hello's" from everyone is very nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Feldman chevrolet of lansing
byon 07/12/2016
Vaughn and the rest of the feldman chevorlet team took such good care of us! This was our first time going through a dealership to get a car and they all made us feel very comfortable and confident about our decition. At first we thought we wanted a 2012 terain, but once we had it for a day or two we decided we really did not like it. We did there 3 day buy back program with no problems and they gave us a great deal and helped us find exactly what we wanted for the exact payments we wanted leasing instead of buying. We will recommend to everyone whos looking for a vehicle! Thank you to vaughn and the rest of the team!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New truck purchase
byon 07/11/2016
Very good dealer and salesperson. Fast, knowledgeable, friendly.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best sales and service
byon 07/05/2016
this was the most enjoyable dealership experience ever! So impressed with the professional and courteous manner of everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Feldman is great
byon 07/01/2016
they were wonderful in answering all my questions, in setting up times convenient for me, setting up things in the new car and just great overall. Especially Jamie
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Commitment to customer satisfaction.
byon 05/24/2016
I had to take my Chevy Spark into Feldman's for a recall involving the bell tone for the ignition key..My service associate Gary arranged for me to have a no cost rental vehicle so that I could go about my day. When the work was finished he called me and I picked up my vehicle with no hassle. I'm very happy with Feldman's from my initial purchase a year ago up to the present. Everyone I've had contact with has been very courteous and professional..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
excellent service
byon 05/08/2016
Always a pleasure to work with. No pressure to but. Always works through any of my concern s.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service!!!
byon 04/29/2016
Wonderful, friendly, and caring people! Always kept in touch with me and returned phone calls and emails.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Recall
byon 04/25/2016
They got everything done that I need to be done on my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very friendly, great sales team
byon 04/11/2016
My salesman was very good at helping me with everything!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good selection; 1st lease.
byon 03/29/2016
More bells and whistles than I need; but like the vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service on vehicle
byon 02/16/2016
The service was quick and the representative was helpful and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fast turnaround - great rep
byon 11/28/2015
Oil change and tire rotation. Appt. 7:35. Arrived early, 7:15. Out the door, all work performed, excellent communication with Mike. All service completed and back in my car by 7:37. Wow!! Thanks, Feldman, and Mike, for making my morning great!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 10/05/2015
Sam Eddy was the person who leased me my Traverse. He was neatly dressed, knowledgeable about the car, personable, offered me something to drink while I waited. I enjoyed my time waiting for the paperwork to go through.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Happy Customer
byon 10/05/2015
This was our first service visit to Feldman Chevrolet of Lansing after our 2015 Chevy Traverse purchase. Our salesperson, Shaun scheduled the appointment for us. We were treated wonderfully and the service was very quick and thorough. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Feldman Chevrolet of Lansing offers the largest selection of new and used cars in the Lansing and surrounding areas. Guaranteed credit approval, 3 Day Buy Back, Tire Price Matching, and many other Feldman Advantages - why buy anywhere else?
1 Comments