Al Serra Chrysler Dodge Jeep Ram
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The Best First Car Experience
Written by 10/20/2014
onI can't speak to the entirety of the Al Serra group, but Tyler Boike was the best salesman that I have worked with in any industry. I started looking for my Dart in August. I had recently moved away to Southern Ohio, so I had about 50 dealerships between me and Al Serra. Tyler was willing to work with me, even though it was strictly through emails. He looked up all of my stupid questions, ran every single car I found against buy and lease options. He sent me emails from his phone after hours. When I got cast aside by Al Deeby, Tyler was there to help. He got me a trade amount that I had no business getting, and he and his team went up to Gaylord to pick the car I finally settled on. When I made the drive up to Grand Blanc, everything was ready for me, car out and front and all. While Tyler worked with another customer, he let me play around in my new car. After sitting down and talking to him, he is a very pleasant guy; Someone you could "have a beer with." Again, I can't speak to the whole group, but there is a reason Al Serra sells cars: Great people like Tyler. To speak to Al Serra, the show room was very clean, and the hero cars looked great. The waiting area was very comfortable and they had ESPN going. I was content. 5 stars all around. Tyler gets extra stars for getting everything I wanted into my Dodge Dart SXT.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes