Al Serra Chrysler Dodge Jeep Ram
Customer Reviews of Al Serra Chrysler Dodge Jeep Ram
Al Serra of Grand Blanc
byon 11/01/2014
The process wasn't a long transaction and they did whatever to find the vehicle I was looking for. Everyone was really friendly and we weren't hassled and they were straight to the point.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Al Serra is the best
byon 10/26/2014
i wasn't pressured into anything. It was a relaxed atmosphere. Cory was a great help and I will refer all my friends and family to him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The Best First Car Experience
byon 10/20/2014
I can't speak to the entirety of the Al Serra group, but Tyler Boike was the best salesman that I have worked with in any industry. I started looking for my Dart in August. I had recently moved away to Southern Ohio, so I had about 50 dealerships between me and Al Serra. Tyler was willing to work with me, even though it was strictly through emails. He looked up all of my stupid questions, ran every single car I found against buy and lease options. He sent me emails from his phone after hours. When I got cast aside by Al Deeby, Tyler was there to help. He got me a trade amount that I had no business getting, and he and his team went up to Gaylord to pick the car I finally settled on. When I made the drive up to Grand Blanc, everything was ready for me, car out and front and all. While Tyler worked with another customer, he let me play around in my new car. After sitting down and talking to him, he is a very pleasant guy; Someone you could "have a beer with." Again, I can't speak to the whole group, but there is a reason Al Serra sells cars: Great people like Tyler. To speak to Al Serra, the show room was very clean, and the hero cars looked great. The waiting area was very comfortable and they had ESPN going. I was content. 5 stars all around. Tyler gets extra stars for getting everything I wanted into my Dodge Dart SXT.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great customer service
byon 10/19/2014
My car had recently been totaled so I hadn't been expecting to purchase a new car. Gary LeMay made the entire process smooth and easy and I actually ended up excited about my purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Erik F The Best!
byon 09/23/2014
What a great experience.. Being recently widowed after 40 years of hubby handling all car purchases I was a nervous Nellie to take on this challenge. Salesman Erik F will be rewarded many times over for the excellent care/concern he provided. He explained everything professionally and with great patience. He followed up on everything he promised.. including 2 visits to my home to explain/ensure I was comfortable with the Chrysler town & country.. His manager Dave W was the final touch to this great purchase experience - providing discounts & completing the deal with his expertise & kindness... Hats off, gentlemen!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Wonderful Service
byon 09/17/2014
Very welcoming, I told Mark J exactly what I wanted and the next day it was there waiting for me. Mark and Josh worked hard to get me the financing I wanted. They explained features of the vehicle and offered to help me understand it all. Mark also introduced me to the people in the service department. I was extremely satisfied with the service I recieved.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
BEST SALEMAN!!!!
byon 08/30/2014
Travis Jones was our salesman and he is top notch. Handled all aspects with professionalism and courtesy. I will be sending all of my friends to see Travis. Our van was detailed and ready to roll when promised. Never would have guessed it was a used vehicle the way they turned it out. Love my 'new' van.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Priscilla Vincent
byon 08/28/2014
I cannot thank Ian enough for being such a wonderful person and a wonderful salesman. He was knowledgeable, answered all of my questions, and made it a pretty painless transaction. He even delivered my new car to my front door!! I've been buying cars for about the last 45 years and NEVER have I had one delivered to my front door by the salesman or the dealership. I traded in a Kia, so I knew I was buying a quality product, however, the level of service Ian and his manager provided was over the top.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
VIBE
byon 08/22/2014
MIke M Was awesome , very efficient polite and professional , took the time to understood my needs and met them .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
new truck
byon 08/04/2014
Once we reached a payment I was comfortable with and I decided to get the new truck. The paper work went very smooth.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great dealership
byon 08/04/2014
Adam K was a terrific salesperson. He was very patient, helpful, and understanding. He answered all of my questions and concerns. The car was prepped beautifully.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2015 forester
byon 08/01/2014
brian b was our sales rep. he was first rate at making our shopping experience fun. there was no hassle, no stress. he answered all our questions and gave us options to think about before we made our decision. we were very happy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing car buying experience!!!
byon 08/01/2014
Working with Nick B and Jack made the day and experience go very smoothly. I appreciated their input and assistance throughout the entire car buying process. I have already recommended several people that are interested in buying a car to call Nick!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
seats suck
byon 07/31/2014
John has always made me comfortable in my buying experience, The Subaru people were very friendly and helped in making my decision. The uncomfortable seats have made it impossible to keep this car. I will be looking to replace it soon.The car is nice except for the terrible seats. Subaru needs to actually drive their cars to see that they are uncomfortable. a 2 by 4 would work better than these seats.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent dealersip
byon 07/30/2014
100% honesty! straightforward information. Although most of my interaction was online and phone calls, I felt respected, and Once I was at the dealership, I was well informed. No surprises.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great car, great staff, great service!
byon 07/25/2014
My experience with the staff at Al Serra Kia was the best! I went in with specific features I wanted in a new car and the staff found just the car to fit my wish list. They were professional and NOT pushy. I live a distance from the dealership so I was most pleased with how they worked with me to have all the paperwork together for my signature when I arrived to pick up my new car. Definitely worth the hour drive! I will for sure see them again when I buy my next car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great car buying experience
byon 07/12/2014
It was a difficult sale considering I'm Canadian and there were a lot of new variables for the sales staff to to deal with. Everybody was patient and helpful. It was a great experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Dealer
byon 07/02/2014
The experience was very smooth, well organized and the sales manager was great. Nathan was very knowledgeable about the product, how it all worked, made sure we had everything hooked up and working before we left.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Al Serra. Great Dealership
byon 06/14/2014
People were very professional and friendly. They did everything right to lock in the sale and make us comfortable about the dealership and the brand of the vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service
byon 06/06/2014
Perfect buying experience from when I started talking to my salesperson to delivery (also after delivery). I recommend Joe Voiles to everyone I know, fantastic to work with. The managers as well, I never felt like they were trying to pressure me. All in all a great car buying experience!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Great Place To Buy A Car!
byon 06/03/2014
I had a wonderful experience! No pressure. Tyler was awesome he got me just what I wanted for the price I could afford. I know I got the best price for the car I got no where else could get me a better deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
