Randy Wise Chevrolet
Customer Reviews of Randy Wise Chevrolet
Mrs Dicks
byon 04/23/2023
Great experience! Didn't have to wait long for my car to be done and the representative was very kind.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mrs Dicks
byon 04/23/2023
Great experience! Didn't have to wait long for my car to be done and the representative was very kind.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Rev.Threlkeld Jr.
byon 01/31/2023
Efficient and withen reassonable time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
Outstanding Service
byon 01/21/2023
I made an appointment and was in within minutes to get my oil changed. Dan, as usual, continues to provide excellent service by offering a tire rotation I needed and purchased. The gentleman in the back who changed my oil was through. Sorry, I do not remember his name, but he provided GM quality work on my vehicle, which I value. Thank you, Randy Wise Team on Clio Road, Flint, for your continued "good job!"
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Customer
byon 12/23/2022
Brought my 2017 vehicle in for rear brakes and rotors and braking noise from rear. Picked up vehicle after work was done for $465.00 noise still present. Returned a few days later for further investigation of noise and was told that the slotted new rotors on the front was the cause of the grinding noise and was normal. After insisting on further inspection, was told that ther e was corrosion on the rotor mounting surface. I was charged an additional $135 and the grinding noise on braking is still present.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Jon from Service
byon 01/18/2019
Awesome coordination of the replacement of my headliner under warranty!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Car buying
byon 12/04/2018
Great experience! Theo made car shopping and buying super easy. He basically had my car ready to go without tons of wait time sitting in the dealership
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Traverse
byon 11/26/2018
Heather did a fantastic job! She was able to get me out of my lease early and into my dream SUV! It acomidates the whole family even my grandkids!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Customer
byon 10/30/2018
The worse customer experience I’ve ever had! I purchased a 2018 Chevrolet Cruze and within a week it was in the shop. They supposedly fixed the issues I was having on my brand new vehicle but no more then 2-3 days later it was back in the shop. No one has told me what’s actually wrong with my vehicle nor followed up with me. I then went to speak with the assistant manager Patrick and he treated me like I was the scum of the earth! Empathy isn’t something they display well for someone who’ve just spent money at their location! It’s been a week and a half and I still don’t have any information about my “brand new” car that I’m paying for! (Remind you I’m paying for a car that I can’t drive) I was told that they can offer me half of my car payment as a refund (that I haven’t received yet), my car detailed (it’s brandnew lol) and I full tank of gas (joke!) I WILL NEVER EVER PURCHASE FROM THIS DEALERSHIP AGAIN!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Outstanding Sales and Service
byon 07/15/2016
I enjoyed working with Mr. Johnson. This is my second vehicle that I purchased from him and I know that it will not be my last. I am in the military and I am away from my family a bit but he takes care of the needs that I have and in my 19 year career, I have never met anyone of his great caliber! Especially, given the "volcher" mentality of most car sales persons, Mr. Johnson goes above and beyond and makes sure that a familial relationship is established before anything else that I appreciate that. The pictures that this team provides on their website and the very detailed information is top notch. Thank you again Randy Wise and I surely appreciate your assistance. I'll be back with more people!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
