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Sawyers Chevrolet

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Customer Reviews of Sawyers Chevrolet

5.0
Overall Rating
5 out of 5 stars(21)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
5 out of 5 starsservice Rating

Outstanding Service.

by bimbudd on 03/15/2023

I dropped my car off for the day, to get an oil change at around 7:10 AM, after I got to work, and sat down, my phone rang at 7:42, the car was completed already! Talk about fast service! Will always come back!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
21 Reviews
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5 out of 5 starsservice Rating

Outstanding Service.

by bimbudd on 03/15/2023

I dropped my car off for the day, to get an oil change at around 7:10 AM, after I got to work, and sat down, my phone rang at 7:42, the car was completed already! Talk about fast service! Will always come back!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

Usually great service

by Loyalcustmr on 04/15/2019

I usually have had really good service over the many years I’ve taken my cars in for service. This last service visit left me with some concerns. When I called to bring our car in, I described what needed to be done and the very next thing they said was it was $85 to just diagnose. I was taken back because I was calling them to fix it and we knew what was wrong and had every intention to fix it. I bring our cars there and never objected to repair costs. I received a call after we took it in and that the service engine light was on and it was going to cost $85 to diagnose each error and there were 3 as well as two additional things that needed repaired. I’ve never been told I would have to pay $85 to diagnose each error. I didn’t have them do it as it was going to cost over $250 just to determine why the service light was on when it is free for me to take it to Auto Zone. I am now getting offers to buy the car. Not sure what is going on here but hope this is just a fluke.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

2013 Ford Fusion Titanium

by Titanium on 04/16/2018

It was a pleasure doing business with Sawyers Chevy. Ross, Nicole and Tom provided excellent and professional services. Thank you again for assisting me in purchasing my vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience Sawyers!

by KHunter0622 on 03/09/2018

Thank you Jeff for your straight forward no BS handling of helping me and my clan find a new Suburban. We really appreciate how easy you made the entire process. Also a shout out for Duane and his hands on, open door commitment to lending a helping hand. Thank you Sawyer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sawyers is the best kind of dealership

by 1775MadDog on 09/01/2016

Salesman Donnie D. was a pleasure to work with. Easy going, no pressure and took the time necessary to meet all my expectations, answering all my questions and concerns. I feel that Sawyers Chevrolet gave me a very fair deal and I couldn't be happier with my new Silverado. This was NOT the usual painful experience I've had with other dealerships.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

2015 Chevy Malibu

by PaulaEvonne on 03/30/2016

This is the best dealership I've ever dealt with. I'll never go anywhere else.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Don's review

by morrowde on 12/09/2015

All seems Ok. I just had the tires rotated. I'm hoping they reset the tire pressure monitors this time. They did not the previous time I had the tires rotated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Sawyers is awesome

by cheryl_bath_mi on 08/26/2015

Sawyers' staff are kind people who go out of their way to make sure I and my family are taken care of, and that our experiences both buying vehicles and having vehicles serviced are as good as they can be.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Sawyers Chevy

by Carlafortyfive on 05/31/2015

The staff was very friendly. The waiting area had drinks and activities to keep my three little kids busy. Everything went smoothly. I couldn't be more pleased.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

2015 Tahoe - Sawyers Chevrolet

by morrisk617 on 05/22/2015

Everybody was real friendly. Don didn't push. Gave us the time to think everything through before making such a big decision. You gave us very fair trade in value for my old vehicle right from the start. Didn't have to negotiate at all on the price. Very pleased with my purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Bad day great turn out

by Bainfamily10 on 04/16/2015

I got a flat at 5pm on a Tuesday. I called service and Casey!! answered, he told me he couldn't fix it that night but to bring it in first thing the next morning. When I arrived at 7 AM he got it in ASAP and it was ready before I needed to head to the office. Casey is amazing!! and who ever did the work on my tire you rock!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Sawyers is great!

by Nursingguy2015 on 03/30/2015

My car broke down on the way to class. I was upset I would get into trouble. I'm in a very competitive nursing program. I called sawyers to let them know I was having my car towed over. When I got there they had a loaner car ready for my and explained they would call when they diagnosed my cars problem. I was so grateful. I made it to class on time. Casey is a great guy who offers great customer care. I recommend sawyers to everyone!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Love my Equinox

by Terrijo_415 on 02/06/2015

My salesperson, Rick Lazarus was very professional and helpful, i would do business with him again! Very satisfied with everything. Love my Equinox. :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

My experience at Sawyer Chevrolet Service Department

by SuJeDe on 02/01/2015

The oil change and tire rotation were regular warrantied services and have always been done timely and professionally. The remaining work was either something I brought to their attention or something they pointed out. I was grateful not only to have the work done but to find out the majority of it was also under warranty. Heather was very kind and helpful when she called with any and all information and she was very prompt in obtaining the information I requested. All in all my experience was very positive and I will not hesitate to return.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service from the Service Dept, not so great from the Sales Dept

by MDCII on 01/15/2015

I would most definitely would recommend Sawyers for service work. But to buy a vehicle, I'd say no. I've moved around and have bought from other dealerships and have had better follow up care buying a used vehicle than I have with the new truck I bought from Sawyers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Sawyers Service

by Lkavery on 12/19/2014

Casey was amazing- service was outstanding. It is because of Casey's wonderful attention and commitment to service that I will return to Sawyers. However, Heather needs a lesson in customer service and phone etiquette- she is rude and dismissive and should not be dealing with the public.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starsservice Rating

dealership service

by dreadedthis on 11/05/2014

as for the service department they are great. as for the sales floor they are not so good at all !

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

Review of Sawyers Chevrolet

by DKL123 on 10/31/2014

It was a good experience. It was very convenient. I did my car research and shopping online and spent very little time at the dealership. Everything leading up to signing the paperwork was handled online or by phone/email. It was a great car buying experience that fit my busy schedule well. If I would have known it would be that easy I would have purchased a car sooner.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience buying my 2014 Equinox at Sawyer's Chevrolet

by CH48827 on 09/22/2014

Don is very knowledgeable. He made me feel comfortable with the whole car buying process. He spent plenty of time showing me all the features on my new Equinox and answering all my questions. I love my new car. Thanks, Colleen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by AmyT_630 on 09/03/2014

The staff was extremely friendly and knowledgeable. Don G. made the process of leasing our vehicle less stressful, and truly put us at ease. I will definitely recommend family and friends, and continue to do business with Sawyers, and Don G.! Thank you for the opportunity!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Service

by SusanneS on 07/03/2014

Don G was especially helpful to me and I will definitely send any friends his way when they are interested in a car. Everyone at Sawyers went out of their way to get me the car I love.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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