Jefferson Chevrolet
Customer Reviews of Jefferson Chevrolet
Honest and Friendly
byon 01/29/2024
In town for a Lions game, my truck was running incredibly rough leaving the hotel - shaking and wouldn't leave 1st gear. We were lucky to find Jefferson Chevrolet a mile down the road. We left the truck in their care to work on alternative means of getting home, over an hour away. Assuming the worst, the call the next day left me stunned. Less than $150, only having to address a clogged throttle body. While clearing the code they informed me of another code, that was not related to my issue - was of significant cost - while assuring me the fix wasn't needed immediately and I could address it with my local dealer. Above and beyond, Reggie, incredibly friendly and reassuring all the way. With no mechanical experience, often coming in cynical, it was so refreshing appreciating such an honest assessment and repair.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
3rd
byon 02/01/2024
This is my 3rd Assessment as to why my vehicle still has the same issue after your mechanic fixed the wrong parts and didn't return the old parts. I am consistently occurring debt by utilizing rental cars, my vehicle staying in the dealership facilities off and on and missing out on my work activities. Your facility NEVER has any loaner vehicles to assist with my inconvenience of not having a vehicle and I have yet to find out the root cause as the alternate dealership has me on a 2 week waiting list for a loaner vehicle. Once they perform the warranty services on my alleged "Front Brakes", I will be in touch to figure out if that fixes the actual issue and compensation for these inconveniences. Such as rental car reimbursement. Stay tuned!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Honest and Friendly
byon 01/29/2024
In town for a Lions game, my truck was running incredibly rough leaving the hotel - shaking and wouldn't leave 1st gear. We were lucky to find Jefferson Chevrolet a mile down the road. We left the truck in their care to work on alternative means of getting home, over an hour away. Assuming the worst, the call the next day left me stunned. Less than $150, only having to address a clogged throttle body. While clearing the code they informed me of another code, that was not related to my issue - was of significant cost - while assuring me the fix wasn't needed immediately and I could address it with my local dealer. Above and beyond, Reggie, incredibly friendly and reassuring all the way. With no mechanical experience, often coming in cynical, it was so refreshing appreciating such an honest assessment and repair.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Took my $3,200 and vehicle is not repaired
byon 04/28/2023
My family always bought GM cars as of today I would recommend any other company but GM I took my vehicle in for repairs on 1/31/2023 on and off and just got my vehicle back on 4/27/2023 and not repair after I paid my money 3,200 then i was told i have to purchase a motor on top of that quoting me a price $10,000
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
The BEST SERVICE & BODY SHOP
byon 08/09/2022
I had a wonderful experience. Met the Service Manager Mike who explained things in detail and always had an answer. They kept me informed by text, which was very helpful. I would highly recommend them. Shawn also did a fantastic job in the Body Shop.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr. Woods
byon 07/25/2022
Excellent service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service, Very Friendly
byon 04/15/2016
The staff at the dealership took great car of me. Provided ride to my office, called when the work was done and picked me up very quickly. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 05/05/2015
My overall experience was excellence from the online application to picking up my car. My sales agent ,Kara A. D'Angelo, was very professional and an excellence sales agent. Thank You
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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