Bowman Chevrolet
Customer Reviews of Bowman Chevrolet
Danielle Nelson Your Go-To
byon 09/22/2022
Danielle Nelson did an excellent job. When I first met with her, I just wanted all the details in purchasing an car and what would an payment look like. She was very transparent, which I liked. Very helpful. She also introduced me to leasing which I’ve never done before. I’m extremely happy with her and the car, also my experience with her. 5 stars across the board.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Help
byon 01/11/2023
I got a flat tire and had no appointment and took my car in and they fixed me right up. Ray was wonderful and very helpful!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Danielle Nelson Your Go-To
byon 09/22/2022
Danielle Nelson did an excellent job. When I first met with her, I just wanted all the details in purchasing an car and what would an payment look like. She was very transparent, which I liked. Very helpful. She also introduced me to leasing which I’ve never done before. I’m extremely happy with her and the car, also my experience with her. 5 stars across the board.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Bowman Chevrolet Incompetent Tech and Backed Out of Commitment
byon 04/28/2022
Went into the dealer for a track alignment and provided dealer with the specifications from the cars owners manual. They said the could do it. Once the tech got the car on the rack, he said he could only get the front suspension to -1.5 degrees. Specs called for -2 degrees. They charged me $211 and I left. I went to another Chevrolet dealer the next day and they had no problem aligning the car to spec. I returned to Bowman and spoke with Jesse Colvin, service manager, who agreed to refund my money. He told me to stop by at the end if the week to pick up a check. The day before I was supposed to pick up my check, he called to back out of his commitment to reimburse me. He said he would pay me $100. Bottom line is that they couldn’t align the car to spec is that their tech was not properly trained. I took my car to a Chevrolet dealer with the expectation that their techs were properly trained to work on Chevrolet cars. Apparently that is not the case with Bowman Chevrolet.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Ronald Wood
byon 05/10/2019
Everything was excellent and handled by my salesman Chris.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Service
byon 04/11/2019
Everyone did an Excellent Job!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Very pleased
byon 12/05/2018
Did a awesome job
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr
byon 12/01/2018
Very good as usual
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Raymundo
byon 11/26/2018
As always all the service team treat me as family explaining to them what was wrong with the car was a breeze they listen attentively took notes and get it fixed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
excellent
byon 10/20/2018
could not be better
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Switch
byon 08/09/2018
My experience with Bowman has always been great. Staff is professional and courteous. My salesman Sam Mona does an excellent job on taking care of what you are looking for in a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
4 stars
byon 03/06/2018
After pulling into the dealership I had to stand there for about 10 minutes before anyone approached me for service. Someone should have acknowledged I was there and said we will be with you shortly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Bowman for the win
byon 01/15/2018
I have bought a lot of vehicles, and recommended people to this dealer who ended up buying a vehicle, but it wasn't based upon sales experience, it's been based on service experience. Customers spend an hour or two in the showroom, but the vehicle spends the rest of its life with the service department. That should say it all.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2008 Silverado 3500
byon 11/21/2008
I purchased my truck in March 2008 from Bowman. I took the truck in for a recall and a couple of trim pieces had fallen off. I dropped the truck off on 11-13-08. I gave them a list of things that needed work (5 items) they called me on the following day and said the temp sensor was bad and on backorder. I inquired about the other problems and they had forgotten them. No word for a week. I called on Thursday 11-20 and the service guy had taken a vacation and nobody new my status but a clerk look at and thought they might still be waiting on parts. Called the next day and nobody new my status again, i spoke with another service person who said my guy is still on vacation and is due back the middle of next week and he would be the guy to speak with. At this point I became irate I told them I need my truck and that i do not have a loner car. He then said he would ask around and see what he could find out. He called back an hour later an said everthing was fixed and so I went down the list and they had again forgotten all the items on the list. The main item was a headrest dvd player. I bought the dvd player from GM and installed myself and was issued a 12 month guarantee on parts. They promptly told me it was after market part and i said no it is a gm part. At that point they said they have to call me back again. The serviceman called back in an hour and said it was a in fact GM part but could not warranty it because they felt it was out of its 12 month warranty. I replied that I bought the truck in march of 2008 how in the world could anything on it be over 8 months. I bought the extended warranty and paid cash for this truck and was very patient with Bowman but in light of this event I will never buy a gm product again as long as i live.
- Recommend this dealer? No
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