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Fox Ford Lincoln of Cadillac

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Customer Reviews of Fox Ford Lincoln of Cadillac

4.9
Overall Rating
4.9 out of 5 stars(165)
Recommend: Yes (20) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Genuine.

by Marcus on 05/10/2023

Sales and Finance personnel were genuine. Were engaged and did everything to make the deal work.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

165 Reviews
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5 out of 5 starsservice Rating

Car Detailing

by Diane on 09/29/2023

Easy to schedule an appointment and the quality of the work that was completed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Routine maitainance and minor repair.

by Christopher on 09/23/2023

The speed with which the car was repaired and the maitainance done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

4 out of 5 starsservice Rating

Location and great service

by Tom on 09/09/2023

Great location for us, with access to the Rails to Trails that we took advantage of whilel the vehicle was being serviced

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Fox Ford Cadillac Mi.

by Dennis on 05/19/2023

Service manager was prompt and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great Service

by Mary on 05/18/2023

Service was swift and friendly. Deb took me home while the Escape was being serviced so I didn’t have to leave my handicapped husband at home long…a HUGE RELIEF!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Genuine.

by Marcus on 05/10/2023

Sales and Finance personnel were genuine. Were engaged and did everything to make the deal work.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Fox friendly!

by Denise on 04/21/2023

Like family! All employees at Fox Motors in Cadillac are very nice, very helpful, very friendly and answers every question we have had. We sometimes stop into visit! Lol

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Fox Ford is the Best

by Doug on 04/01/2023

Fox Ford has done a great job of finding us the vehicles that fit our needs and budget. Couldn't ask for more.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Tie Rod replacement and alignment - Ford Edge

by Jim on 03/08/2023

Quick service upon arriving for appointment. Friendly service advisors.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

New car sales

by John on 02/01/2023

My sales rep. Earl Holzhaus made sure that everything was completed when the car was ready for delivery. He made sure the vehicle was clean and the aftermarket items were installed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Yes

by John on 02/01/2023

Friendly, knowledgeable service. I was kept informed and received an explanation of services and a thank you. Veh was done when promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great buying experience because of sales staff.

by Victor_222 on 01/31/2023

Sales staff was very professional and courteous . Everything was explained so that I could understand. My buying experience was made easy because of the knowledge and expertise of the salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Cold side pipe replacement

by Kirk on 11/11/2022

Said truck would be done and met expectations

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

where to buy a car

by John on 11/04/2022

personal service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

FRENDLY STAFF GOOD WORK

by Stephen on 10/11/2022

Nice waiting area and friendly staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starssales Rating

10

by Robert on 08/30/2022

quick and great service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Reviewed

by John on 08/13/2022

Friendly, knowledgeable staff. Earl Holzhaus, our salesman helped us build the vehicle we were looking for he also kept us updated on our veh status and made sure our delivery process was remarkable. Adam Rahilly, in finance made the process very easy for us, he gave us helpful options. Ronnie Urbanavage, the sales manager was very helpful and fair. Our purchase was a Great Experience ....

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

John

by John on 06/05/2022

Earl was honest with his answers. He said stop by anytime. I did. He said when he finally called he would have good news. He did. He told me I had a long wait.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Pro Back Up Assist Reboot

by Stephen on 06/02/2022

My issues were finally addressed and my Pro Back Up Assist was finally installed correctly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

5 out of 5 starssales Rating

A Great Experience

by Tom on 05/11/2022

We appreciated the ease of the online experience and the tools it provided in learning about the car we were looking at and filling out so much of the paperwork in advance. That said, the service at the dealership was also excellent. We never felt pushed or pressured. We felt like we mattered, and that is not something I have ever said about buying a car. Earl was fantastic to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

4 out of 5 starsservice Rating

Not quite satisfied

by Susan on 03/29/2022

Got my oil changed

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

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