Watertown Ford Service Reviews Dealerships
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Watertown Ford Service Reviews

  • 625 Pleasant St
  • Watertown, MA 02472 (map)
  • (888) 732-8013
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Saturday Morning Appointment By bostexguy on 04/27/15 05:32:26 AM PDT
Recommend this dealer? Yes

Dealer was flexible when I missed my appointment time on Saturday morning. One of the reasons I keep coming back.
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Service Rating Great Service at Watertown Ford... By MA_Marc on 04/06/15 09:29:29 AM PDT
Recommend this dealer? Yes

I dealt with a very professional and courteous service manager by the name of Shawn. I've worked with Shawn before and he is very helpful. As an example, he illustrated that my tires are starting to get worn and suggested that I have them replaced in the near future. Not only did he take the time...
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Dealer Response

Thank you for your wonderful response to the quality of service our Staff provides, MA_Marc! Thank you for choosing Watertown Ford, and we hope to see you again soon!

All Comments (1)
Service Rating very helpful By acook619 on 04/01/15 04:45:53 AM PDT
Recommend this dealer? Yes

They were helpful and got the work done quickly.
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Service Rating Reliable and Responsive Deslership By Eprielly on 03/26/15 09:29:29 AM PDT
Recommend this dealer? Yes

I bought my 2013 Ford Explorer new from Watertown Ford. They didn't have the vehicle I wanted, they went to Ct. The next day a brought it back. The service department is very efficient and accommodating. I didn't have a ride, so they picked me up at my home after my car was serviced. Peter King the ...
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Service Rating Great customer service By brittonzachary on 03/24/15 12:47:25 PM PDT
Recommend this dealer? Yes

The dealership was very helpful in keeping me up to date with what was going on with my vehicle, as well as contacting the insurance company and the frame shop doing the work to make sure everything possible was being done to get it back to me as soon as possible. While the actual repair took longe...
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Dealer Response

We set high expectations for ourselves so itís gratifying to hear you had a great experience with us, brittonzachary. Please let us know if you have any additional questions about services you received and thank you again for choosing Watertown Ford!

All Comments (1)
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