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Mastria Subaru

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Customer Reviews of Mastria Subaru

5.0
Overall Rating
4.96 out of 5 stars(357)
Recommend: Yes (106) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

best salesman

by jeff on 04/30/2024

Went looking to replace an older subaru. Got lucky and ran into Bruce Grabart, He was amazing. Best salesman I have dealt with in a long time. Even got a Chewbaru.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
357 Reviews
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5 out of 5 starssales Rating

best salesman

by jeff on 04/30/2024

Went looking to replace an older subaru. Got lucky and ran into Bruce Grabart, He was amazing. Best salesman I have dealt with in a long time. Even got a Chewbaru.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Customer For Life!

by Emily on 04/30/2024

From having a not so great experience at a used car lot with people just trying to make a quick sale to working with Bruce G. at Mastria was a complete night and day difference. This was my first car buying experience and I went in expecting to deal with shady people but it was not that at all. Bruce was very thorough in walking me through the whole process. Before I even entered the doors for a test drive, Bruce called me to let me know that the car had not been on the lot long enough for them to clean or detail it. That level of customer service and care is really what hooked me to go to Mastria. I highly recommend this dealership to anyone and everyone who is looking for exceptional service. Looking forward to going to them again for my next Subaru. I am definitely a customer for life!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience

by Kat on 04/30/2024

Bruce was very professional and listened to my concerns. He was not pushy at all. I love my Subaru Forester.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New car

by Bruce Grabert on 04/30/2024

They treat you with respect and are extremely knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent service and communication from Bruce

by Jennifer on 04/30/2024

Bruce at Mastria Subaru was fantastic! Excellent service from inside the dealership through every email communication. I would highly recommend going to Bruce for your next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing!

by Charlie on 04/30/2024

Ask for Bruce! Fantastic to work with. Everyone I dealt with here was outstanding even Subaru support over the phone as I had to disconnect Star-Link subscription. Upset the right to repair law in Mass took away StarLink in my new vehicle. Please resolve as I really enjoyed this with my 2021 model. Charlie

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience !

by Fred on 04/22/2024

Bruce Grabert was the Specialist that sold us our subaru , we have been buying cars for over 55 years this is the first experience we had where we both came away feeling no pressure and completely informed about the vehicle. Bruce and everyone we dealt with was wonderful. We will definitely recommend Bruce at Mastria Subaru .Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Love my Legacy

by Marisa Gildea on 04/20/2024

Bruce was an excellent salesman made my purchase quick and easy and stress free! A shout out to Joe and Maria also for superior customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Subaru has turned out to be my Ideal car!

by Bryan on 04/20/2024

I had a very positive experience purchasing my most recent vehicle at Mastria Subaru. Bruce was extremely helpful, patient and personable during the process of helping me find the best car for my needs, as well as presenting all the available options to me. I ended up finding a car that was perfect for my needs (and wants!) that fit my current budget. I am enjoying my new Subaru more and more each time I take it out for a drive, and I enjoy all the features it has to offer. I highly reccomend buying from the team at Mastria Subaru!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Thank you Bruce!!

by Maggie on 04/10/2024

I went to Mastria Subaru to buy and bring home my first brand new car. This was a big moment for me and I felt grateful that I worked with Bruce who was so helpful and enthusiastic about the entire process. He was very careful in helping me choose the right Outback for me, and was proficient in telling me about every single safety feature and detail of the car. I could tell that my confidence and happiness in the car really meant something to him, and he went out of his way to see that the whole process was smooth and efficient. Thank you to Bruce and to everyone's efforts at Mastria! 10/10 would recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Bruce is the man

by Golfdad on 04/07/2024

If you choose Mastria as your dealership to purchase your car you need to ask for Bruce as your salesman. He is top notch, knowledgeable and gives you 100% effort.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

My Best Experience Ever!

by Karen Rudnickas on 04/06/2024

In February while shopping many different makes, models and dealerships, our quest brought us to Mastria Subaru. Our search ended there. This is the best dealership I have ever done business within my life! Throughout our many visits (5 I think) before we signed the deal - neither Bruce or Chris delivered any pressure or aggressive behavior to us. They did not use any 'sales tactics' which was not the case with any of the other dealerships we visited. Everyone at Mastria Subaru was excellent to work with! I do not and have not hestiate(d) to recommend Mastria Subaru to everyone I know!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

New Suby

by Laura on 04/03/2024

I was pleasantly surprised with my experience at Mastria Subaru in Raynham, MA. I have been dreading buying a new car for quite some time but Bruce and his co-workers where thorough, professional, and straightforward.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience!

by Chris G on 03/30/2024

Mastria had phenomenal customer service! Very comfortable, low-pressure environment; and they gave us the best deal! Shout-out to Bruce for the awesome service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

They won a repeat customer

by Shelley C on 03/29/2024

I have purchased two vehicles from Bruce and will go to him every time for our car needs. Exceptional service from trade to driving off the lot in our new Impreza! Won’t go anywhere else!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Love my Forester and Mastria Subaru

by Ellen on 03/28/2024

Mastria Subaru was very attentive to all my needs during the entire visit. The sales representative Bruce, the manager and service representative all spent a lot of time with me so that I could make a proper decision on my purchase. Well done! Highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

No Nonsense and Professional

by Garden Lady on 03/26/2024

Our experience when purchasing a 2024 Crosstrek from Mastria Subaru was most pleasant and efficient. Bruce, our salesperson, could not have been more helpful. He answered all of our questions and was a true professional. After agreeing upon a reasonable and fair price, we completed the transaction with ease. We would definitely visit Mastria again when searching for our next car. The entire staff welcomed us and made buying a new car easier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Mastria keeps on delivering

by Daniel on 03/24/2024

Had a great experience at Mastria this last week. Bruce was amazing and did all he could to get the car I wanted and really came through.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

ME to NC Jeep for fun

by Eric Hultman on 03/22/2024

Bruce Grabert and Joe Wilkerson have helped my but two vehicles in the last 5 months. Great to work with and they make the experience easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service

by Emma on 03/18/2024

Bruce was very helpful when picking out my 2021 Subaru Crosstrek. He made the whole process easy and I'm really happy with my new car! I highly recommend going through Mastria for a used Subaru.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Super easy and stressless

by Kevin on 03/15/2024

Went in to test drive a Crosstrek and ended up buying car from Bruce Grabert was super friendly and easy going. Still waiting on registration, but other than that, would definitely recommend Mastria.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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