Coastal Nissan
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Dealership Service Review
service Rating
Professional, Timely Service
Written by 11/18/2011
onI have a great warranty, so that's half the battle, but service here is excellent - from the fast check-in process, to easy pick-up until 7pm.
All work has been thorough with no mysterious up-sell on additional services while it's in the shop.
I trust this service dept, and they've earned it, over the past 5 years.
When I ran into a miscommunication problem with the shop, instead of just writing them off and moving on to another, I contacted the Service Mgr.
Got a response within an hour, with a remedy already in place.
You can't possibly ask for more.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes