Brigham-Gill Chrysler Jeep Dodge Ram
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Dealership Sales Review
sales Rating
Great customer service until you actually buy a car
Written by 01/11/2014
onThey did everything right including registering the car with my insurance agent etc. It had an inspection decal on the windshield and they even delivered it!
Now they screw up the whole positive customer service thing by ignoring my emails regarding a copy of the owners manual that was not on the usual glove box place.
Email to salesman, Sales Manager went no where.
If they would simply answer with "We don't have one but you can buy online" would be fine with "We will order one for you" even better.
I will have to come up with $60 to get a printed bound copy from Jeep which I can afford.
Its just that after the sale you are simply put in the delete folder.
Again great until after you hand over the check then you on their no reply list with teh exception of the service manager that keeps sending out "canned messages" About servicing the vehicle.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes