Grava Chrysler Jeep Dodge Ram Service Reviews
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Grava Chrysler Jeep Dodge Ram Service Reviews

  • 29 Mystic Ave
  • Medford, MA 02155 (map)
  • (888) 354-2517
  • Chat with Dealer

Service Reviews

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Service Rating Worst Service Center Ever By JeepOwner4NOW on 10/20/15 04:48:39 PM PDT
Recommend this dealer? No

Worst car service I've ever had all around. There was not one aspect of this experience that was good. I typically don't write Yelp, but I feel passionately to write this review to help other customers learn from my hard learned lesson. First off - wish I visited Yelp first, as Grava has nothing ...
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Service Rating Terrible experience at Grava By johne10 on 06/15/15 12:40:40 PM PDT
Recommend this dealer? No

The people (sales and service) at Grava are rude and unprofessional. You cannot trust your car to Grava service; they are unwilling to help you out and they operate in a very suspicious way. Avoid at all costs.
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Service Rating Jeep Wrangler check engine light 2 month of waiting not fixe By jila1 on 12/18/14 05:59:02 PM PST
Recommend this dealer? No

I drope my car for a month they call me for pick up ,I paid $1000 ,the light still on same code ,I retune the car I still waiting for it now is 2 month no answer ,I call this week Brayen is not there this is the answer ,every day I call brayen is not there call back ,I am seek of dose haslese ,,,,
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating TERRIBLE SERVICE DEPT> By caroll1 on 03/20/13 10:18:52 AM PDT
Recommend this dealer? No

Grava Jeep Service department is horrible. I took my car in for a tire pressure light on and check engine light on. They lost my lug nut key and Joe C., head of service, is so rude he claimed I never left it for them. Four whole days later when I picked my car up, the tire pressure light was still o...
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Service Rating Screwed out By mfg1 on 07/14/10 12:00:00 AM PDT
Recommend this dealer? No

I brought my vehicle to Grava for an alarm issue, which turned out to be the worst experience ever. I was told after 24 hours of bringing my vehicle in that is was fixed only to find out the problem was never was resolved. After being told by the service manager on many occasions that they did not k...
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