Pride Hyundai of Lynn
Customer Reviews of Pride Hyundai of Lynn
Five stars
byon 03/21/2024
Excellent experience. Permaul is a knowledgeable, trustworthy dealer who answered all of my questions and concerns. Look no further to find great honest service!
What more can you ask for.
byon 04/15/2024
The service agent was friendly and informed and explained the charges. She also advised that there were other service recommendations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Recall Service Appointment
byon 04/07/2024
Craig and the rest of the service crew did a 5/5 star job on my car. No surprises, on time and professional.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Five stars
byon 03/21/2024
Excellent experience. Permaul is a knowledgeable, trustworthy dealer who answered all of my questions and concerns. Look no further to find great honest service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Maintenance on my leased Tuscon
byon 03/08/2024
Stephanie in the Service Department was very friendly, thorough, and willing to investigate my warranty responsibilities!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 07/07/2023
Excellent service from the service advisor. Service preformed was accomplished quickly. Highly recommend the dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good place
byon 06/13/2023
Very professional people
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Dealership
byon 05/11/2023
Great Dealership I would highly recommend. Jason was awesome down to make a deal and was super transparent. Im not one of those customers who feels like the dealership shouldn't make money so I was happy with the deal I got. Dealership wasn't one of those make you wait for 8hrs kind of spots. Gabrielle knew her stuff and was super helpful. Andrea made the finance office experience seamless I must have been in there for 10 minutes max. I would definitely buy from here again, It was def worth the 30 minute drive.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Awesome customer service from mary
byon 04/19/2023
Mary kate was nothing but amazing. I am so happy i picked pride hyundai in lynn. I was in and out like that and delivery of vehicle was very quick.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Horrible service
byon 03/25/2023
It was a horrible experience, I would call and never get answers, it took from March 23, 2022 to end of December if 2022 to get the car repaired under warranty, the they charged me for the battery that stopped working because my car was parked on the dealer for months. The first time I went to asked in person about the status of the car was May 2022 (because they would not say anything over the phone), they couldn’t even find the car. The next communication was in November 2022. Again it was a horrible experience and they didn’t even acknowledge there was a problem with the situation. I would not recommend using this dealership for anything, they will take your money and then abandon you when you need them!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Hyundai elentra 2012
byon 03/18/2023
My Elentra might be a 2012 but it only has 78,000 miles so I bring it to hyundai whenever there's a engine issue. This week I had it towed to Pride when solid engine light came on. Krista called me to let me know my car made it to parking lot safely and a technician would diagnose ( for a fee of course) I needed spark.plugs and 4 new coils and caliper replacement. The work was done quickly most likely due to Krista being proactive about ordering and requesting parts! I really appreciate the way she and the staff treated me and explained why repairs were necessary. I had my car back in 2 days which is a welcomed change ( back in 2020 in took 2 month for Pride to diagnose engine and fix a simple crank shaft).
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Superb experience!
byon 03/03/2022
Permaul was very helpful right from the pre-booking of Tucson plug-in hybrid till the delivery. I would recommend this dealership and give 10/10 for my experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Unreasonable and disrespectful salesman
byon 08/21/2018
The first salesman who tried to get our info was helpful. However, his manager was a young male who was extremely disrespectful. He made it very hard to get basic information (MSRP, money factor, rebates, etc.) and ultimately shared a residual ratio of 0.46% for an Elentra 2018 which is way off compared to every statistic I’ve been told about and have found in my research. Likewise, he insisted a 0.0026 MF (i.e. a 6.24% APR) is the very best you can get with a tier 1 credit score. Obviously none of this is fair or correct. I had to finally tell him politely that I didn’t want to waste my time, to which he answered “me neither”. He seemed very tensed the entire time and deaf to our concerns. It was a little funny, but a complete waste of our time. I really hope other dealers are more serious.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
Great Service
byon 09/03/2016
With Krista as my service advisor, I can sit back and relax in the waiting room knowing my vehicle is in good hands.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Car
byon 08/29/2016
everyone is so helpful, knowledgeable and easy to talk to this experience on buying a new car was a very pleasant one
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience all around
byon 08/25/2016
Sam at the collision center was particularly helpful in all phases of my dealings with Pride. The work was done quickly (even though there was extensive damage), and it was a hassle free experience. They handled all the issues with our insurance company that resulted in a very satisfactory outcome
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Good Experiance Again
byon 06/19/2016
On time and quick. Krista always takes care of my visits. Comfortable waiting area ,wifi, and snacks. Will definitely be back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Helpful, courteous and quick!
byon 06/09/2016
Absolutely thrilled with service. routine maintenance went as planned, technician listened to my concern about a noise, but could not reproduce. This is typical when the weather is colder. Staff was welcoming and friendly, as always!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best dare service , and that's y I go there all the time
byon 05/27/2016
Ask always I was taken care of Sooo Awesomly. Felt like my family , laughing n telling jokes n you can tell tony n Kristen. Still are the dam best ppl I've ever seen n had pleasure doing biz with n love these two like my brother n sis Love love love tony n Kristen. Cuz they work soooo hard for not just me but also all customers def. I see n know this personally Shawn forish
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lynn Pride Hyundai Experience. Excellent service.
byon 05/20/2016
Great Experience !! Tony was very professional, honest and willing to explain what needed to done to my vehicle. He also didn't pressure me into fixing things that had nothing to do with the reason for my bringing in my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
1 Comments
Excellent Service
byon 04/13/2016
Customer Service was excellent. My service was explained and my car was ready on time. The facility was clean and well maintained.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Pride Hyundai 3/14/16
byon 04/13/2016
The dealer addressed my issue as requested. Vehicle was returned to me with the problem corrected. All work was done as promised in a timely manner.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments